Doing business with Urban Utilities

At Urban Utilities we embrace a positive and constructive culture working with our suppliers to secure safe, value for money, innovative and sustainable solutions for our customers, shareholders and the community. We are committed to providing our residential and commercial customers with the highest level of water and sewage services and we recognise the important role our contractors play in helping us achieve this. As a statutory body we operate under the Queensland Procurement Policy and frameworks. Find out more about who we are and what we do

SRM (Supplier Relationship Management) Portal

We have implemented a SRM Portal that our current and potential suppliers can access to improve the exchange and update of information related to the management of contracts. 

All suppliers doing business with us must be registered on the SRM Portal and meet minimum pre-qualification requirements. 

Registration is simple. All you need is access to the internet and a business email. We require basic contact and company details. 

The SRM Portal is supported on Internet Explorer, Firefox and Chrome.  However, a minimum of Internet Explorer (IE) version 9 or higher is required.

After registering, current suppliers will have secure access to the portal site and can view current contracts, exchange information and communicate directly with their contract management representatives. 

Registering and pre-qualification on the SRM Portal will be a mandatory requirement for suppliers submitting offers to future tenders. This does not guarantee any future business with Urban Utilities. 

Your cooperation in providing us with the required pre-qualification information and registering on the portal is appreciated. 

If you have any questions or require assistance please email us

Further information for suppliers