Urban Utilities has an SRM Portal that our suppliers can access to view, exchange and update information related to the management of contracts.

When you enter into a contract with Urban Utilities, if required, you will be invited to register on the SRM Portal. Registration is simple. All you need is access to the internet and a business email. We require basic contact and company details. The Procurement Team will provide training and support to complete the registration process and using the SRM Portal. The SRM Portal is supported on Internet Explorer, Firefox and Chrome. However, a minimum of Internet Explorer (IE) version 9 or higher is required.

After registering, suppliers will have secure access to the portal site and can view their current contracts, exchange information, manage contract payments, contract variations, insurances and communicate directly with their contract management representatives.

Note: Urban Utilities does not use the SRM Portal to publish tenders.

If you have any questions or require assistance please email us QUUSupplierTechSupport@urbanutilities.com.au