Queensland Urban Utilities Standard Job Procedures provide step by step instructions on how to perform standard workplace activities in a manner which is efficient, timely and consistent with our infrastructure standards.

In addition, our Standard Job Procedures also:

  • specify role specific responsibilities relating to the activity
  • record any relevant reference documentation

To access the latest versions of these documents, simply click on the DOC ID hyperlink.

SJP23 CCTV Survey of Sewers

This document sets out the activities and steps required to undertake CCTV Survey of sewers in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive maintenance and Planned Maintenance procedures.

DOC ID: SJP23

SJP19 Clearing a Choked Reticulated Sewer Main, Private House Drain or Combine Drain

This document sets out the activities and steps required to clear a blockage in a reticulated sewer main, private house drain or combine drain in manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive maintenance procedure.

DOC ID: SJP19

SJP16 Construction of Civil Water and Sewerage Assets

This document sets out the activities and steps required to construct civil water and sewerage assets in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Major Projects and Commercial Services procedures.

Please email QUUGroupProcurement@urbanutilities.com.au if you require this document.
 
SJP7 Electrical Maintenance of Water and Sewerage Assets
This document sets out the activities and steps required for the electrical maintenance of water and sewerage assets in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP7
 
SJP21 Gravity Sewer Maintenance
This document sets out the activities and steps required to maintain gravity sewers in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive maintenance and Planned Maintenance procedures.
DOC ID: SJP21
 
SJP12 Hydrant and Valve Maintenance
This document sets out the activities and steps required to maintain hydrants and valves in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP12
 
SJP9 Inspect Water and Sewerage Assets
This document sets out the activities and steps required to conduct an inspection of water and sewerage assets in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP9
 
SJP15 Installation and Disconnection of Water and Sewerage Assets
This document sets out the activities and steps required to install and disconnect new water and sewerage assets in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards.  It supports the External Works procedure.
DOC ID: SJP15
 
SJP18 Investigating Odour Enquiries in Sewerage Networks
This document sets out the activities and steps required for investigating odour enquires in sewerage networks, in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive maintenance procedure.
DOC ID: SJP18
 
SJP17 Investigating Water Pressure Enquiries
This document sets out the activities and steps required for investigating water pressure enquiries in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance and Planned Maintenance procedures.
DOC ID: SJP17
 
SJP8 Investigating Water Quality Complaints
This document sets out the activities and steps required for investigating water quality complaints in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive maintenance procedure.
DOC ID: SJP8
 
SJP10 Locate Water and Sewerage Assets
This document sets out the activities and steps required to locate water and sewerage assets in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP10
 
SJP22 Maintenance on Sewerage Rising Mains and High Level Sewerage Mains
This document sets out the activities and steps required to maintain sewerage rising mains and high level sewerage mains in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive maintenance and Planned Maintenance procedures.
DOC ID: SJP22
 
SJP6 Mechanical Maintenance of Water and Sewerage Assets
This document sets out the activities and steps required for the mechanical maintenance of water and sewerage assets in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP6
 
SJP13 Reticulated Water Mains Maintenance
This document sets out the activities and steps required to maintain reticulated water mains up to 375mm in diameter, in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance and Planned Maintenance procedures.
DOC ID: SJP13
 
SJP24 Sewage Overflow Cleanup
This document sets out the activities and steps required to respond to sewage overflows and clean up sites to, as close as practicable, the original condition, after a sewage overflow in a manner that is efficient, timely, and consistent with Queensland Urban Utilities’ infrastructure standards. It supports the Responsive Maintenance procedure.
DOC ID: SJP24
 
SJP5 Sewerage Treatment Plant Operation and Maintenance
This document sets out the activities and steps required for the operation and maintenance of sewage treatment plants in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance and Planned Maintenance procedures.
DOC ID: SJP5
 
SJP20 Sewerage Main Cleaning
This document sets out the activities and steps required to clean sewer mains in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards.  It supports the Planned Maintenance procedure.
DOC ID: SJP20
 
SJP2 Sewerage Pump Station Operations and Maintenance
This document sets out the activities and steps required to operate and conduct maintenance on sewerage pump stations in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP2
 
SJP1 Site Restoration
This document sets out the activities and steps required to restore sites to, as close as practicable, the original condition, in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP1
 
SJP14 Trunk Water Mains Maintenance
This document sets out the activities and steps required to maintain trunk water mains 450mm and above, in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP14
 
SJP3 Water Pump Station Operations and Maintenance
This document sets out the activities and steps required to operate and conduct maintenance on water pump stations in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It document supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP3
 
SJP4 Water Reservoir Operations and Maintenance
This document sets out the activities and steps required to operate and conduct maintenance on water reservoirs in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance, and Planned Maintenance procedures.
DOC ID: SJP4
 
SJP11 Water Service and Meter Maintenance
This document sets out the activities and steps required to maintain water services and water meters in a manner that is efficient, timely, and consistent with Queensland Urban Utilities' infrastructure standards. It supports the Responsive Maintenance and Planned Maintenance procedures.
DOC ID: SJP11