Our purpose
Enrich quality of life.
Our vision
We play a valued role in enhancing the liveability of our communities.
Our strategic statement
Our strategic direction is underpinned by our commitment to customer-centricity; every decision we make is considered through the lens of the customer. As we build on our solid foundations and our constructive culture, we will pursue growth through the development of partnerships that deliver environmental, economic and social benefits. These outcomes will be valued by our customers, communities and shareholders, and enhance the health, affordability and amenity of our region.
Our strategic goals
Our strategic goals outline where we will focus our efforts to achieve our vision and purpose.
Constructive Culture
We inspire, create and sustain a constructive culture to deliver high performance.
Foundational Success
We know our business, we know our customers and we deliver value for both.
Environmental Leadership
We protect and enhance our environment for current and future generations through excellence in water cycle management.
Social and Economic Value
We advance the wellbeing and prosperity of society by leveraging our unique capabilities.
Our values
Our values are the essence of our identity. They guide the way we approach our work and the way we work together.
Our values include:
Participation
Activate, collaborate, accelerate
Accountability
See it, own it, solve it
Customers and Community
Listen, understand, respond
Safety
Everyone, everywhere, every day
Deliver value
Define it, create it, deliver it
Creativity
Initiate, create, inspire