Pay now

Pay securely by credit or debit card via BPoint^

Pay my bill

Pay for sundries

Never miss a payment again

Automatically debit the full amount of your bill from your bank account*.

Apply for Direct Debit online

Apply for Direct Debit by mail (PDF)

Need a copy of your bill?

Login or register for MyAccount to view the last 2 years' bills.

Request a copy of your last bill online and we'll send it to you by email or post.

Other payment methods

Manage your account online with MyAccount.

The easiest way to update or change your contact details is by signing up to MyAccount.

Learn about MyAccount

*Direct Debit

  • If you have an overdue amount on your account, this will be taken within 14 days of the Direct Debit application being submitted. The current charges will then be taken on the bill’s due date.
  • You must be the property owner or an authorised party to set up and/or cancel a Direct Debit arrangement on an account.
  • Direct Debit from a credit card is not yet available.

^Paying online

  • Payments made through this service will incur a 0.51% credit card surcharge.
  • From 4 March 2018, for security purposes, credit card payments can only be made using the latest browsers: Internet explorer v11 and above, Chrome v33 and above, Firefox v34 and above, Safari v8 and above. To check your browser version and download the latest version if required visit
  • Payments can take 2-3 business days to appear on your Urban Utilities account.