Not a business customer? See our residential prices and charges for 2020-21
Urban Utilities is freezing its water and sewerage prices for six months in recognition of the financial impact of COVID-19 on many residents and businesses. This is separate to the State Bulk Water Charge which is set and controlled by the Queensland Government.
Water services

Urban Utilities water service charge

Per quarter1

This is a fixed charge that contributes to the cost of transporting and testing the water as well as the maintenance of the distribution network that delivers water to your property.

 
Water service charge 1 July - 31 Dec 2020
Water service charge 1 Jan - 30 June 2021
$58.77
$58.14
Tiered consumption charges

Per kilolitre

Tier 1 consumption 1 July - 31 Dec 2020 (up to 74kL per quarter2)

Tier 1 consumption 1 Jan - 30 June 2021 (up to 74kL per quarter2)

Tier 2 consumption 1 July - 31 Dec 2020 (in excess of 74kL per quarter2)

Tier 2 consumption 1 Jany - 30 June 2021 (in excess of 74kL per quarter2)

$0.793

$0.818

$1.659

$1.709

Water consumption is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.

State Government bulk water

Per kilolitre

This charge covers the cost incurred by Urban Utilities of buying treated water from the Queensland Government. It is applied based on how much water you use.

$3.122
Sewerage services
Urban Utilities sewerage service charge
Per quarter3
This is a fixed charge that contributes to the maintenance and operation of infrastructure to collect, treat and dispose of sewage from your property.

Sewerage services 1 July - 31 Dec 2020

Sewerage services 1 Jan - 30 June 2021

$141.72

$144.96

Pedestal charges group 1

Per quarter3

Multi-residential properties*, non-Community Title Schemes

2 - 8 pedestals (per pedestal)

9 - 12 pedestals (per pedestal)

In excess of 12 pedestals (per pedestal)

$128.82

$148.41

$174.72

Pedestal charges groups 2 and 3

Per quarter3

Retirement villages, hospitals, schools, kindergartens, community protection centres, churches, welfare homes (excluding land used for the purpose of universities or tertiary education) not-for-profit sporting and community organisations (excluding land used for a commercial purpose).

2 – 8 pedestals (per pedestal) 1 July - 31 Dec 2020

2 – 8 pedestals (per pedestal) 1 Jan - 30 June 2021

9 – 12 pedestals (per pedestal) 1 July - 31 Dec 2020

9 – 12 pedestals (per pedestal) 1 Jan - 30 June 2021

In excess of 12 pedestals (per pedestal) 1 July - 31 Dec 2020

In excess of 12 pedestals (per pedestal) 1 Jan - 30 June 2021

$61.08

$64.83

$74.73

$78.48

$90.69

$94.44

Pedestal charges group 4

Per quarter3

General

2 – 8 pedestals (per pedestal)

9 – 12 pedestals (per pedestal) 1 July - 31 Dec 2020

9 – 12 pedestals (per pedestal) 1 Jan - 30 June 2021

In excess of 12 pedestals (per pedestal) 1 July - 31 Dec 2020

In excess of 12 pedestals (per pedestal) 1 Jan - 30 June 2021

$141.75

$173.43

$169.68

$213.78

$210.03

Pedestal charges major sporting stadium

Per quarter3

Major sporting stadium
Charge per pedestal
$141.75
Vacant land charges4

The water services charge, tiered consumption charges, State Government Bulk Water Charge and sewerage service charge apply as per the business rates detailed above.

Trade Waste
Visit Trade waste charges 2020-21

* For properties rated as multi-residential, one sewerage service charge is applied per dwelling on the property (assuming one pedestal per dwelling unless Urban Utilities is notified of the actual number of pedestals per dwelling).

1. Per connection

2. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

3. A charge for each pedestal (per toilet and/or per urinal flushing unit) on the property, if you have more than one, the first pedestal is included in the service charge.

4. Vacant land is land that does not contain buildings or structures and cannot be used for human habitation or occupation. It does not apply to land that is used for outdoor storage, assembly areas or rural activities such as cultivation or grazing.

 

Water services
Urban Utilities water service charge (25mm or less)
Per quarter1
This is a fixed charge that contributes to the cost of transporting and testing the water as well as the maintenance of the distribution network that delivers water to your property. $80.61
Water service charge (based on connection size)

Per quarter

26-32mm

$206.37

33-40mm $322.44
41-50mm $503.82
51-80mm $1,289.76
81-100mm $2,015.25
101-150mm $4,534.32
151-250mm $8,061.00
Greater than 250mm $10,202.19
Tiered consumption charges

Per kilolitre

Tier 1 consumption (up to 74kL per quarter2)

Tier 2 consumption (in excess of 74kL per quarter2)

$0.933

$1.980

Water consumption is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading

State Government bulk water

Per kilolitre

This charge covers the cost incurred by Urban Utilities of buying treated water from the Queensland Government. It is applied based on how much water you use.

$3.122

Sewerage services
Sewerage service charge (per pedestal)
Per quarter3, 4
This is a fixed charge that contributes to the maintenance and operation of infrastructure to collect, treat and dispose of sewage from your property.
$159.00
Vacant land

Water service charge (not connected)

Per quarter

$80.61
Sewerage service charge

Per quarter


$159.00

Water service charge, tiered consumption charges and the State Government bulk water charge for vacant land properties, connected to the water supply, apply as per the business rates detailed above.

Trade Waste
Visit Trade waste charges 2020-2021
  1. Per connection.
  2. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.
  3. A charge for each pedestal (per toilet and/or per urinal flushing unit) on the property.
  4. For properties rated as multi-residential, one sewerage service charge is applied per dwelling on the property (assuming one pedestal per dwelling unless Urban Utilities is notified of the actual number of pedestals per dwelling).
Water services
Tiered consumption charges

Per kilolitre

Tier 1 consumption (up to 822 litres per day) 1 July - 31 Dec 2020

$0.642

 
 Tier 1 consumption (up to 822 litres per day) 1 Jan - 30 Jun 2021

$0.722

 
 

Tier 2 consumption (in excess of 822 litres per day) 1 July - 31 Dec 2020

$1.482

 
 

Tier 2 consumption (in excess of 822 litres per day) 1 Jan - 30 Jun 2021

$1.582

 
Water consumption is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.

State Government bulk water

Per kilolitre

This charge covers the cost incurred by Urban Utilities of buying treated water from the Queensland Government. It is applied based on how much water you use.

$3.122


Water service charge
Urban Utilities water service charge

Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. This charge also applies to vacant land.

$0.883


The tiered consumption charges and the State Government bulk water charge for vacant land are applied as per rates detailed above.


Sewerage services
Urban Utilities sewerage service charge.
Per day
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge contributes to the maintenance and operation of infrastructure to collect, treat and dispose of sewage from your property.
 

1st pedestal 1 July - 31 Dec 2020

1st pedestal 1 Jan - 30 June 2021

$1.4041

$1.4601

Additional pedestals 1 July - 31 Dec 2020

Additional pedestals 1 Jan - 30 June 2021

$1.091

$1.147


Vacant land charges

Per day

Sewerage service charge per lot: 1 July - 31 Dec 2020

Sewerage service charge per lot: 1 Jan - 30 June 2021

$0.826

$0.881

The tiered consumption charges and the State Government bulk water charge for vacant land are applied as per the business rates detailed above.


1. For properties rated as multi-residential, one sewerage service charge is applied per dwelling on the property (assuming one pedestal per dwelling unless Urban Utilities is notified of the actual number of pedestals per dwelling).

Preston Area 

The charges for water for properties in the Preston area will be determined by and advised by Toowoomba Regional Council. Charges are levied on properties in the Preston area, which are connected, or intending to connect to the water main provided by Toowoomba Regional Council.

Water services

Water service charge (25mm or less)

Per quarter1

This is a fixed charge that contributes to the cost of transporting and testing the water as well as the maintenance of the distribution network that delivers water to your property.

$80.61

Tiered consumption charges

Per kilolitre

Tier 1 consumption 2020-2021 (up to 74kL per quarter1)

$0.933

Tier 2 consumption 1 July - 31 Dec 2020 (in excess of 74kL per quarter1)

Tier 2 consumption 1 Jan - 30 June 2021 (in excess of 74kL per quarter1)

$1.453

$1.582

State Government bulk water

Per kilolitre

This charge covers the cost incurred by Urban Utilities of buying treated water from the Queensland Government. It is applied based on how much water you use.

$3.122


Sewerage services
Sewerage service charge (1st pedestal)
Per quarter
This is a fixed charge that contributes to the maintenance and operation of infrastructure to collect, treat and dispose of sewage from your property. 

$150.39

Sewerage additional pedestals

Per quarter2,3

Per pedestal: 1 July - 31 Dec 2020

Per pedestal: 1 Jan - 30 June 2021

$98.52

$103.53


Other water service charges3

Water connect size

Flow capacity factor2

Per quarter

32mm

2.5600

$206.37

40mm

4.0000

$322.44

50mm

6.2500

$503.82

65mm

12.0193

$851.43

80mm

16.0000

$1,289.76

100mm

25.0000

$2,015.25

150mm

56.2500

$4,534.32

200mm

100.0000

$8,061.00


Vacant land charges

The water service charge, tiered consumption charge and the State Government bulk water charge also apply to business vacant land.

Water service charge

Per quarter4

Per lot

$80.61

Sewerage service charge

Per quarter5

Per lot: 1 July - 31 Dec 2020

Per lot: 1 Jan - 30 June 2021

$90.09

$95.10

  1. Per connection.
  2. A charge for each pedestal (per toilet and/or per urinal flushing unit) on the property, if you have more than one, the first pedestal is included in the access charge.
  3. For properties rated as multi-residential, one sewerage service charge is applied per dwelling on the property (assuming one pedestal per dwelling unless Urban Utilities is notified of the actual number of pedestals per dwelling).

  4. The water service charge is based on the diameter of the water meter connection and is determined by a flow capacity factor.
  5. Lot or ‘allotment’ refers to either a tenement or vacant land.
Water services

Urban Utilities water service charge

Per day
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. This charge also applies to vacant land.

$0.883

Tiered consumption charges

Per kilolitre

Tier 1 consumption 1 July - 31 Dec 2020 (up to 822 litres per day)

Tier 1 consumption 1 Jan - 30 June 2021 (up to 822 litres per day)

Tier 2 consumption 1 July - 31 Dec 2020 (in excess of 822 litres per day)

Tier 2 consumption 1 July - 30 June 2021 (in excess of 822 litres per day)

$0.642

$0.722

$1.099

$1.299

 Water consumption is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
State Government bulk water

Per kilolitre

This charge covers the cost incurred by Urban Utilities of buying treated water from the Queensland Government. It is applied based on how much water you use.

$3.122

Sewerage services (Kilcoy)

Sewerage service charge (other non-residential premises)

Per day

A charge per pedestal for ongoing connection to Urban Utilities’ network, which contributes to the maintenance and operation of infrastructure to collect, treat and dispose of sewage from your property.

 

 Sewerage service charge (other non-residential premises): 1 July - 31 Dec 2020

 Sewerage service charge (other non-residential premises): 1 Jan - 30 June 2021

$1.3111

$1.3671


Vacant land (Kilcoy)

The above water service charge, tiered consumption charges and the State Government bulk water charges also apply to business vacant land.

Sewerage service charge (per lot): 1 July - 31 Dec 2020

Sewerage service charge (per lot): 1 Jan - 30 June 2021

$1.226

$1.336


Sewerage services (Esk)
 

Sewerage service charge

Per day
A charge for the first pedestal. This is a fixed charge that contributes to the maintenance and operation of infrastructure to collect, treat and dispose of sewage from your property.
$1.689 

Other sewerage service charges - 1st pedestal

Per day

Base charge

$1.689
Building used exclusively for public worship
68% of base charge
Hall on land attracting a General Rate
50% of base charge
Hall (excluding land attracting a General Rate) 68% of base charge
Kindergarten school
68% of base charge
Government premises (excluding Toogoolawah High School)   
105% of base charge
General non-residential
100% of base charge

Charge for each additional pedestal, urinal and slop sink

Per quarter

Building used exclusively for public worship

5% of base charge
Hall
5% of base charge
Kindergarten school
5% of base charge
Premises where toilet facilities are made available for employees
12% of base charge

Charge for pedestal where toilet facilities are made available for customer use

Per quarter

Hotel or motel

38% of base charge
Nursing home
38% of base charge
Caravan park facility provided for the ordinary travelling public
12% of base charge
Government premises (excluding Toogoolawah High School)
105% of base charge
Other premises
19% of base charge
Racecourse and showgrounds – single charge for all additional pedestals
5% of base charge
Public convenience
50% of base charge
Allotment to which Urban Utilities is prepared to provide a sewerage service, but which is not supplied with a sewerage service and on which a dwelling or other building is constructed - per allotment
50% of base charge

Vacant land (Esk)

The above water service charge, tiered consumption charges and the State Government bulk water charge also apply to business vacant land.

Sewerage service charge

Per quarter

Per lot

50% of base charge

 

1. For properties rated as multi-residential, one sewerage service charge is applied per dwelling on the property (assuming one pedestal per dwelling unless Urban Utilities is notified of the actual number of pedestals per dwelling).