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Flow Capacity Factor
 For non-residential customers, Flow Capacity Factor is used to calculate water and sewerage service charges.

Flow Capacity Factor is a numerical value (also referred to as a multiplier) attributed to a water meter, which indicates how efficient it is at allowing water to flow. Each multiplier represents the increased efficiency of larger water meters (>25mm) to draw water from our network compared to standard meters (≤25mm).

Combined Flow Capacity Factor (CFCF) is the combined total (Maximum = 156.25) of all multipliers (FCF’s) where there are multiple meters supplying a property.
Actual Meter Size Multiplier
20mm
25mm
32mm
40mm
50mm
65mm
80mm
100mm
150mm
200mm
>200mm
Maximum
1
1
2.56
4
6.25
10.56
16
25
56.25
100
126.56
156.25

Water services
Urban Utilities distributor-retailer charge Per kilolitre
Usage x Price/kL
Tier 1 Usage 2021/22 (up to 822L per day)
Tier 2 Usage 2021/22 (over 822L per day)
$0.838
$1.741
State bulk water charge Per kilolitre
Usage x Price/kL
State Bulk Water Charge 2021/22 $3.231
Urban Utilities water service charge Daily Price
Combined Flow Capacity Factor x Daily Price x Days Charged
Water Service Charge 2021/22 $0.648
Sewerage services
Urban Utilities Sewerage service charge Daily Price
Combined Flow Capacity factor x Daily Price x Days Charged x Discharge Factor1

Sewerage service charge 2021/22 - Brisbane
Sewerage service charge 2021/22 - Ipswich, Scenic Rim, Somerset, Lockyer Valley 

$1.718
$1.798

Urban Utilities Sewage disposal charge Per kilolitre
Usage x Discharge Factor x Domestic Strength Waste Price/kL ($2.40)

Sewage disposal charge 2021/22

$2.40

   
Trade Waste
Urban Utilities Category 2 charge Per kilolitre
Usage x Discharge Factor x Category 2 Price/kL
Trade waste category 2 2021/22  $1.050
Urban Utilities Category 3 charge Per kilogram
Detailed in separate advice.
Suspended solids 
BOD
Nitrogen
Phosphorus 
$1.950
$1.160
$2.940
$5.570


1 A percentage value identifying the proportion of water used at a property considered to be discharged back into our sewers. Discharge Factors are determined by Land Use Code and differ across property types and industries.