From Friday 1 July 2022, the below prices and charges apply to all non-residential/business customers.

Not a business customer? See our residential prices and charges for 2022-2023.

Flow Capacity Factor
For non-residential/business customers, Flow Capacity Factor is used to calculate water and sewerage service charges.

Flow Capacity Factor is a numerical value (also referred to as a multiplier) attributed to a water meter, which indicates how efficient it is at allowing water to flow. Each multiplier represents the increased efficiency of larger water meters (>25mm) to draw water from our network compared to standard meters (≤25mm).

Combined Flow Capacity Factor (CFCF) is the combined total (Maximum = 156.25) of all multipliers (FCF’s) where there are multiple meters supplying a property.
Actual Meter Size Multiplier
20mm
25mm
32mm
40mm
50mm
65mm
80mm
100mm
150mm
200mm
>200mm
Maximum
1
1
2.56
4
6.25
10.56
16
25
56.25
100
126.56
156.25

Water services
Urban Utilities distributor-retailer charge Per kilolitre
Usage x Price/kL
Tier 1 Usage 2022/23 (up to 822L per day)
Tier 2 Usage 2022/23 (over 822L per day)
$0.863
$1.793
State bulk water charge Per kilolitre
Usage x Price/kL
State Bulk Water Charge 2022/23^ $3.301
Urban Utilities water service charge Daily Price
Combined Flow Capacity Factor x Daily Price x Days Charged
Water Service Charge 2022/23 $0.668
Sewerage services
Urban Utilities Sewerage service charge Daily Price
Combined Flow Capacity factor x Daily Price x Days Charged x Discharge Factor*

Sewerage service charge 2022/23 - Brisbane
Sewerage service charge 2022/23 - Ipswich, Scenic Rim, Somerset, Lockyer Valley 

$1.770
$1.852

Urban Utilities Sewage disposal charge Per kilolitre
Usage x Discharge Factor x Domestic Strength Waste Price/kL ($2.40)

Sewage disposal charge 2022/23

$2.470

   
Trade Waste
Urban Utilities Category 2 charge Per kilolitre
Usage x Discharge Factor x Category 2 Price/kL
Trade waste category 2 2022/23 $1.080
Urban Utilities Category 3 charge Per kilogram
Detailed in separate advice
Suspended solids 
BOD
Nitrogen
Phosphorus 
$2.009
$1.195
$3.028
$5.737

 
^ Set and controlled by the State Government. Urban Utilities simply passes it on at cost to customers on their bills without any mark-up.
* A percentage value identifying the proportion of water used at a property considered to be discharged back into our sewers. Discharge Factors are determined by Land Use Code and differ across property types and industries.