Simpler Pricing

User pays is a sustainable, globally recognised resource pricing principle where customers who use or benefit more from water and sewerage services pay more than customers who use or benefit less.

As custodians of a precious natural resource, we believe it’s the best way to charge for essential services.

When we were formed in 2010, we inherited five different tariff suites from our five different shareholder councils.

Simpler Pricing will address this and:

- ensure tariffs are applied consistently across council regions, and

- streamline our total number of tariffs from more than 400 to less than 100, allowing us to serve you more efficiently and effectively.

 

- Consistent meter-size based Water and Sewerage Services charges across our service region.

- A new Sewage Disposal charge to replace pedestal charges and some Trade Waste charges.

- Consistent, streamlined Trade Waste charges across our service region.

- Consistent, streamlined application of Vacant Land and Community Title Scheme charges across our service region.