Outlined in the table below are the key Simpler Pricing changes for standard Non-Residential/Business accounts.

THE OLD WAY

GENERAL

Brisbane, Ipswich, Somerset (Esk) & Somerset (Kilcoy)
  • Charges apply on a per account basis.
  • Billed per day, in arrears. 
Scenic Rim & Lockyer Valley
  • Charges apply on a per lot basis.
  • Billed per day, in arrears. 

WATER USAGE

All regions
  • A variable charge based on how much water your property uses between water meter reads.
  • Calculated on a per kilolitre (1kL = 1,000L) basis.
  • Water usage charges are tiered, so the more you use, the more you pay.
  • Tier 1 charges apply to water used up to 74kL per quarter and Tier 2 charges apply to water used over 74kL per quarter.

STATE BULK WATER CHARGE

All regions
  • Set and controlled by the State Government.
  • We pass this charge directly through to customers on their bills without any mark up. 

WATER SERVICES

Brisbane, Lockyer Valley, Somerset (Esk) & Somerset (Kilcoy)
  • A fixed charge that contributes to building new infrastructure and operating and maintaining our water network in your region.

Ipswich & Scenic Rim
  • A fixed charge based on the size and number of water meters servicing your property 

SEWERAGE SERVICES

Brisbane
  • A fixed charge based on the number of pedestals (toilet, urinal, bedpan sanitiser, slop sink, etc) servicing your property.
  • Charges are tiered so different prices apply for 2-8, 9-12 and 13+ pedestals.
Ipswich, Scenic Rim, Lockyer Valley & Somerset (Kilcoy)
  • A fixed charge based on the number of pedestals (toilet, urinal, bedpan sanitiser, slop sink, etc.) servicing your property.
Somerset (Esk) 
  •  A fixed charge for the first pedestal (toilet, urinal, bedpan sanitiser, slop sink, etc.) servicing your property and an additional charge for each pedestal thereafter based on property type and use case.

THE NEW, SIMPLER WAY (FROM 1 OCT 21)

GENERAL

All regions
  • Charges apply on a per dwelling/unit basis.
  • Billed per day, in arrears.

WATER USAGE

All regions
  • No change

STATE BULK WATER CHARGE

All regions
  • No change

WATER SERVICES

All regions
  • A fixed charge based on the size and number of water meters servicing your property.

SEWERAGE SERVICES

All regions
  • A fixed charge based on the connection size of the water meter/s servicing your property multiplied by a Discharge Factor percentage.
  • Discharge Factors are determined by your Land Use Code and differ across property types and industries.
  • Land Use Codes indicate the predominant use for which a property is utilised or adapted to be utilised by virtue of its structure, fixtures and fittings.

SEWAGE DISPOSAL

All regions
  • new charge to replace pedestal charges and some Trade Waste charges.
  • As there's typically no meter at a property to measure sewage volume, Sewage Disposal charges will be calculated based on your Water Usage multiplied by your Discharge Factor percentage. 
 

We’re here to help

For more information on the changes, contact our dedicated Simpler Pricing Customer Help team 8:30am - 4pm weekdays via webchat, simplerpricing@urbanutilities.com.au or 1300 220 343.
 
< BACK TO SIMPLER PRICING PAGE