In order to receive recycled water from our network, customers must enter into a supply contract with us.
The supply contract will specify the obligations and expectations of both parties regarding the use and supply of recycled water, and contain:
the fees and charges applicable for the recycled water service
the term of the contract
the quality and quantity standards of the recycled water to be delivered
- the permitted uses and control measures for the recycled water service, and
- the safety requirements to protect the customer, the public and the environment from any hazards.
We’ll issue a draft copy of the supply contract for your consideration and acceptance. Upon reaching an agreement on the terms, we’ll produce a final copy of the contract for execution by both parties.
We recommend that customers secure a supply contract prior to commencing any construction work for their recycled water connection. This will ensure clarity and certainty for both parties.