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Now more than ever, we’re committed to delivering programs, initiatives and advice to help support small businesses in our service region.

Saving water and money around your business is simpler than you may think and, as always, if you need support, we’re here to help.

Pay your bill

We offer several simple and secure ways for you to pay your Urban Utilities bills.


Simpler Pricing

From Friday 1 October 2021, we’re making our tariffs and prices more consistent, equitable and aligned to customer needs. Our new Simpler Pricing Customer Help Team is here to support affected small businesses.

Learn more

Simpler billing

We’re making it simpler for you to understand bills, manage your water usage and detect costly hidden leaks.

Learn more

Experiencing financial pressure?

We recognise the impact Covid-19 is having on many small businesses and have set up a dedicated program, Urban Assist, to provide financial assistance.

seek assistance

How Your Business Can Save Water and Money

Whether you’re in food, retail or manufacturing, there are many ways you can reduce the water you use in your small business.

find out how

Switch to Digital Bills

Connect, communicate and transact with us on your terms via your channel of choice. Make the simple, smart, sustainable switch to email or SMS bills today.

make the switch