To access our discharge locations, tanker operators must:

  • drive for a company that holds a Tankered waste approval
  • undertake a site induction prior to their first delivery at each discharge location.

Tanker operators must contact the treatment plant operator (see below) to arrange a site induction. You may be refused access if you have not completed an induction.

Discharge locations 

Tankered Waste Approval holders can discharge tankered waste (of the specified categories only) at the following discharge locations: 

Treatment plant

Address and telephone

Opening hours

Waste accepted

Luggage Point STP

(Brisbane)

Main Beach Road
Myrtletown QLD 4008

Telephone: 3856 7367

7am to 4pm
Weekdays only
  • Deemed Quality
  • Special Disposal
Bundamba STP

(Ipswich)

5 Hanlon Street
Bundamba QLD 4304

Telephone: 3432 2351

7am-3pm
Weekdays only
  • Deemed Quality
  • Special Disposal

Beaudesert STP

(Scenic Rim)

Drumley Street
Beaudesert QLD 4285

Telephone: 5542 5220

7am-3pm 
Weekdays only
  • Limited Deemed Quality 
    (Nil Septic)

Gatton STP

(LockyerValley)

Treatment Plant Road
Gatton QLD 4343

Telephone: 5462 0342

7am-3pm
Weekdays only

(may be unsupervised)*

  • Deemed Quality

Esk STP

(Somerset)

Off Francis Street
Esk QLD 4312

Telephone: 5425 5102

7am-3pm
Weekdays only

(may be unsupervised)*

  • Deemed Quality

Kilcoy STP

(Somerset)

West End of William Street
Kilcoy QLD 4515

Telephone: 5497 1444

7am-3pm
Weekdays only

(may be unsupervised)*

  • Deemed Quality

*Specific conditions apply to the discharge of tankered waste at unsupervised locations.  Refer to the Tankered Waste Management Plan or your Tankered Waste Approval for details.

For out-of-hours discharges, contact the relevant sewerage treatment plant operator at least 48 hours prior to the required opening time.

Tankered waste documentation 

All regulated waste handlers (including waste generators and waste transporters) must act in accordance with waste management legislation, including the Environmental Protection Regulation 2008.

All tankered waste loads received at our discharge locations must have accompanying documentation as described below.

 
Waste description Documentation required
Deemed Quality Tankered Waste containing regulated trackable waste (non domestic)

A Queensland Urban Utilities Tankered Waste Docket2

Queensland Government Waste Transport Certificate1(unless waste transporter has an approved agency agreement with Urban Utilities and the Queensland Government).

Copies of any electronic lodgements made under an agency agreement must be emailed to Urban Utilities at tankeredwaste@urbanutilities.com.au.

Deemed Quality Tankered Waste sourced from domestic premises
Urban Utilities Tankered Waste Docket2.
Special Disposal Tankered Waste (all sources)

An Urban Utilities Tankered Waste Docket2

Queensland Government Waste Transport Certificate1 (unless waste transporter has an approved agency agreement with Urban Utilities and the Queensland Government).

Copies of any electronic lodgements made under an agency agreement must be sent to Urban Utilities.

Trackable waste is commercial or industrial waste of a type listed in Schedule 2E of the Environmental Protection Regulation 2008. Domestic waste is not trackable waste.

For guidance under Queensland legislation:

Commercial Premises means any of the following types of premises: 

(a) a hotel, motel, caravan park, cafe, food store or canteen;

(b) an assembly building, institutional building, kindergarten, child minding centre, school or other building used for education;

(c) premises where a sport or game is ordinarily played in public;

(d) an exhibition ground, show ground or racecourse;

(e) an office, shop or other premises where business or work, other than a manufacturing process, is carried out.

Domestic Premises means any of the following types of premises:

(a) a single unit private dwelling;

(b) premises containing 2 or more separate flats, apartments or other dwelling units;

(c) a boarding house, hostel, lodging house or guest house.

 
1 Waste transport certificates are purchased from the Department of Environment and Heritage Protection or call 07 3330 5677.

2 Urban Utilities provides Waste Transport Dockets for all tankered waste discharges. Docket books are located at each discharge location or can be issued on request without charge.



Contact us

Call us on 07 3432 2032 (8:30am – 4:30pm weekdays) or email us.


  1. Waste transport certificates are purchased from the Department of Environment and Heritage Protection (EHP) in books of 50 certificates. Payment methods include credit card and cheque (email waste.track@ehp.qld.gov.au or call 3330 5677). Payments can also be made online by credit card at www.ehp.qld.gov.au.

  2. Urban Utilities provides Waste Transport Dockets for non-trackable waste (i.e. Deemed Quality Tankered Waste from domestic premises).  These docket books can be collected at our discharge locations without charge.