Commercial water meters are typically read every 90 days for the purposes of billing water consumption. You can see the date your meter was read at the top of page two of your bill.

Why wasn’t my meter read?

If your meter is not able to be read, a card will be left in the mail box to explain the reason why. This card also allows you to provide your meter reading to us by mail.. If you require assistance accessing your water meter, or would like to tell us your meter reading over the phone, call us on 13 26 57 (7am - 7pm weekdays).

How to read your water meter


Why you should read your water meter regularly

Taking a reading of your water meter regularly can help you monitor your usage. It can also help you identify leaks either inside your business or underground.