2020-2021 CBD Water Main Replacements

The water pipes in some sections of the Brisbane CBD are nearly 100 years old and are reaching the end of their serviceable life.

We will be upgrading sections of these pipes to ensure the reliability of the water network is maintained and we keep the water moving to your taps.

 CBD projects 2020-21

Our delivery partner, Diona, will work progressively to install the new water main replacements in the following locations:

What's happening?

Most of these water pipes are located within the council verge, however some pipes are found underneath the roadway.

To complete this work, our construction crew will be digging down to expose the old pipe and fittings, before removing them in sections and replacing with new pipes.

Our work in the CBD will be competed at night to comply with approved traffic permits and minimise the impacts of planned water outages when we connect the new water main to the existing water network. All work will be completed in accordance with regulator permits and approvals. 

All of the work will be completed during the night, between 6pm and 6am, Sunday to Thursday.

For more information about this project, you can:
• read the latest project update 
• contact the project team on 1300 13 38 during business hours
• sign up for email updates
• Email QUUTeam@diona.com.au
• call our Contact Centre on 13 26 57 (8am-6pm, weekdays).

Thank you for your patience while we complete this important work.

Our delivery partner, Diona, will work progressively to install the new water mains at the following locations:

November 2020 – February 2021

November 2020 - January 2021

  • Creek Street: 

Ann to Adelaide Street

Queen to Charlotte Street

January - April 2021

April 2021 

April 2021

Tank Street Detours:

As part of our upcoming Water Mains Replacement Program lane/road closures and detours will be in place. We ask that cyclists and pedestrians please observe all site signage and detours in place,  Detours will only be in place during working hours 6.00pm - 6.00am.  Traffic controllers will be on site during working hours to assist all cyclists, pedestrians and general traffic. 

For more information on these works click the Tank Street link above or scan the QR code below to register for updates.

During this work, businesses, residents and road users might be impacted by:

  • lighting equipment, construction vehicle movements and the use of noise generating machinery: crews will endeavour to complete the high noise work as early as possible (site conditions permitting).
  • changed traffic conditions and lane closures around work sites, with traffic management in place to safely manage traffic flow. Temporary removal of some parking spaces will occur to facilitate construction activities. Changes to loading zones and taxi ranks – please observe on site signage. 
  • temporary changes to footpath areas – access will always be maintained.
  • restricted access to our work areas including driveways. Access will always be maintained for local residents and business. 
  • crews moving back and forth between work locations on a regular basis at short notice
  • temporary overnight water outages. To replace the pipes, we will need to temporarily disconnect properties while we work to connect the new water main to the existing water network.
    • We’ll give you at least five days’ notice prior to any temporary water outage. Keep a look out in your letterbox for the update or subscribe to receive these updates via email. Only properties effected by water loss will receive a water outage notification.
  • temporary restoration works will be in place until permanent restoration work is completed at the end of our works.
  • temporary changes to rental stations – including bicycles. Additional signage will be displayed indicated updated temporary locations. 
  • temporary changes to bus stops – please observe onsite signage changes for updates.
  • Installation of temporary water pipes (above ground) to enable continued supply of water during installation of new water pipes.

We will seek to minimise the impacts where possible and will work with customers to maintain pedestrian, cycle and vehicle access during the work.  

The project team will manage the construction impacts by:
  • placing barriers and suitable signage around the work areas during excavation
  • providing the local community with regular project updates
  • minimising noise and dust and managing both at the source, to the extent possible
  • temporarily restoring disturbed roads, driveways and footpaths to allow for continued use while work is in progress
  • restoring affected roads, driveways and footpaths as close to their original condition as possible, after the work is completed
  • talking with businesses and community - we will drop in during the project to keep you updated.

Please take care and observe all signposting, speed limits and any directions given by traffic controllers.

The complexity of the work and uncertainty of the ground conditions may require the crews to move between sections of the alignment at short notice. This means it won’t always be possible to notify you in advance of when we will be working in your area. 

This work will be completed at night  between 6pm and 6am, Sunday to Thursday. 

 

Temporary Water Outage

To replace the pipes, we will need to temporarily disconnect properties while we work to transfer you to the new water main. We’ll give you at least five days’ notice prior to any temporary water outage. Keep a look out in your letterbox for the update. Only properties effected by water loss will receive a water outage notification.

       

 Important information for Building Managers
 

Fire alarms, sprinkler systems, domestic water pumps, tanks and cooling towers might be affected by water interruptions  or change in water pressure during these works.

We recommend Building Managers contact the relevant fire and equipment service provider for advice about preparing your building systems before an interruption.

Although our planned works may impact properties for a short period and cause temporary inconvenience, the newly installed water mains will ensure reliability and sustainability of water services in your area which will benefit the property and the greater community in the long term.

 

 

We will keep you informed abut these essential works with:
  • A Project Letter is distributed to properties in the street where work will be happening, and to properties in surrounding streets which may be affected by traffic changes, night works and temporary water outages
  • A 'Construction in your area' postcard is delivered to nearby properties prior to commencing night works
  • A 'Temporary water outage' postcard is delivered to affected properties at least 5 working days prior to any planned temporary water interruption.
  • 'Construction in your area' postcards and email updates will be distributed to keep the community informed about progress
  • Queensland Health and QFES will receive notification of timeframes and maps of the work footprint before any interruption to the water supply.