Web chat

Chat with us online 7am - 7pm weekdays.

Call us

Faults and emergencies
13 23 64 (24/7)
+61 7 3307 2851 (From overseas)

General enquiries 

13 26 57 (8am to 6pm weekdays)
+61 7 3307 2851 (From overseas)

Development Services
developmentenquiries@urbanutilities.com.au
07 3432 2200 (8:30am - 4:30pm weekdays)

Enquiries relating to renovating, subdividing or developing including new connections and disconnections; and alterations to the water and sewerage network, including manhole alterations, build over infrastructure and engineering searches.

Interpreter service
Contact the translating and interpreter service on 13 14 50  
Use our enquiry form to contact us by email.
If you have an emergency, please call us on 13 23 64 (24/7)

07 3855 6099

Reception services are open from 8:30am - 4pm Monday - Friday.

Level 2, 15 Green Square Close
Fortitude Valley
Brisbane


GPO Box 2765

Brisbane QLD 4001