If you see flowing or trickling clear water on a road, footpath or nature strip that is not a result of rainfall, or a damp patch that doesn’t dry up after a couple of days, you can complete a 'Report a Leak' form or call our 24 hour faults and emergencies team on 13 23 64.

If you identify a leak on your property, you should call a licensed plumber. A water leak on private property is the responsibility of the property owner. Find out more about your responsibilities.

If you don’t have any water coming through your taps you should firstly check to see if your neighbours are experiencing a similar issue. If they’re not, it could be an issue with your private plumbing, and you will need to call a qualified plumber.

If they also have no water, please call our 24 hour faults and emergencies team on 13 23 64.

If you are experiencing reduced water pressure you should firstly check to see if your neighbours are experiencing a similar issue. If they’re not, it could be an issue with your private plumbing, and you will need to call a qualified plumber.

If they are experiencing the same issue, please call our 24 hour faults and emergencies team on 13 23 64.