Fees and charges

Water and sewerage connections, disconnections and alterations

As part of the water distribution and retail industry, Queensland Urban Utilities’ fees and charges are regulated and subject to the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009.

The below fees and charges are detailed in the Water Netserv Plan (Part A) - Charges Schedule. Other fees and charges may apply. Property Service and Network Connections will also be subject to consultancy and contractor fees for design, construction and maintenance.

Item Cost Description Charges Schedule
Services Advice Notice
 $516 +GST Non-binding advice on various aspects of the connection process and related activities prior to lodgement of a connection application.

If you proceed with a connection application on substantially the same basis as the Services Advice Notice within 12 months of the date of issue, we will reduce the application fee by up to $253
 Section 1.2
Services Advice Notice - Flow and Pressure Test Advice Only
$330 +GST
Administration and assessment of a flow and pressure test using a hydraulic model.
Section 1.2

Find out more about Standard Connections

Item Cost Description Charges Schedule
Standard Connection Request Fee
$155 per unit*
Process and assess Standard Connection request and issue a Decision Notice.
Section 1.3
Standard Connection Charge
$67 per unit*
Administration of Connection construction, including Connection Certificate.
Section 1.4
Property Service Works Charges
Costs vary
Design and construction charges. Applied based on scope of work.

Section 2.4

*Unit rate is applied separately for each connection, disconnection and/or alteration to each service requested i.e. Drinking Water, Non-drinking Water and/or Wastewater)

Find out more about Property Service Connections

Cost Description Charges Schedule

Base Application Fee - Property Service Connection

$574 per unit*

Assessment of each Property Service Connection to Queensland Urban Utilities’ water or wastewater infrastructure.

Section 1.5

*Unit rate is applied separately for each connection, disconnection and/or alteration to each service requested i.e. Drinking Water, Non-drinking Water and/or Wastewater).

Minor Works

Item Cost Description Charges Schedule
Certification Scheme Audit and Compliance Fee
$500 per unit*
Certification Scheme administration costs, one Live Works inspection by Queensland Urban Utilities and provision of a Connection Certificate.
Section 1.7

*Unit rate is applied separately for each connection, disconnection and/or alteration to each service requested i.e. Drinking Water, Non-drinking Water and/or Wastewater).

Major Works

  • Type A - Nominal diameter of Network Connection is less than or equal to 300mm (i.e. Infrastructure generally regarded as ‘reticulation’).
  • Type B - Nominal diameter of Network Connection is greater than 300mm (i.e. Infrastructure generally regarded as ‘trunk’). 
Item Cost Description Charges Schedule
Design Approval Fee - Property Service Connection
$2006
Review of engineering designs against the Water Approval Conditions.
Section 1.8
Works Inspection Fee - Type A
$344 per inspection
On-site compliance inspections of infrastructure construction.
Section 1.9
Works Inspection Fee - Type B
$516 per inspection
On-site compliance inspections of infrastructure construction.
Section 1.9
Find out more about Network Connections

Item Cost Description Charges Schedule
Base Application Fee - Network Connection (up to 10 lots)
$574 per unit*
Assessment of each Network Connection to each service and includes the associated Property Service Connection(s) to be provided at the same time as the Network Connection.
Section 1.5
Base Application Fee - Network Connection (11 to 50 lots) $1147 per unit* Assessment of each Network Connection to each service and includes the associated Property Service Connection(s) to be provided at the same time as the Network Connection. Section 1.5
Base Application Fee - Network Connection (above 50 lots) $1720 per unit* Assessment of each Network Connection to each service and includes the associated Property Service Connection(s) to be provided at the same time as the Network Connection. Section 1.5

*Unit rate is applied separately for each connection, disconnection and/or alteration to each service requested i.e. Drinking Water, Non-drinking Water and/or Wastewater).

Minor Works

Item Cost Description Charges Schedule
Certification Scheme Audit and Compliance Fee
$500 per unit*
Certification Scheme administration costs, one Live Works inspection by Queensland Urban Utilities and provision of a Connection Certificate.
Section 1.3

*Unit rate is applied separately for each connection, disconnection and/or alteration to each service requested i.e. Drinking Water, Non-drinking Water and/or Wastewater).

Major Works

  • Type A - Nominal diameter of Network Connection is less than or equal to 300mm (i.e. Infrastructure generally regarded as ‘reticulation’).
  • Type B - Nominal diameter of Network Connection is greater than 300mm (i.e. Infrastructure generally regarded as ‘trunk’).
Item Cost Description Charges Schedule
Design Approval Fee - Network Connection Type A (up to 10 lots)
$1433
Review of engineering designs against the Water Approval Conditions.
Section 1.8
Design Approval Fee - Network Connection Type A (11 to 50 lots) $2006
Review of engineering designs against the Water Approval Conditions. Section 1.8
Design Approval Fee - Network Connection Type A (above 50 lots) $2580
Review of engineering designs against the Water Approval Conditions. Section 1.8
Design Approval Fee - Network Connection Type B $167 p/hour Review of engineering designs against the Water Approval Conditions. Section 1.8
Works Inspection Fee - Type A
$344 per inspection
On-site compliance inspections of infrastructure construction. 
Section 1.9
Works Inspection Fee - Type B $516 per inspection On-site compliance inspections of infrastructure construction. Section 1.9

*Unit rate is applied separately for each connection, disconnection and/or alteration to each service requested i.e. Drinking Water, Non-drinking Water and/or Wastewater).

Other services

Flow and Pressure Services Advice Notice - $330+GST

Build Over Asset Referrals - Self-Assessment $95 or Full Assessment $458

Engineering search - $52 per plan, drawing or report. Complex reports will be quoted and priced based on effort of investigation.

Payment options

Once you have lodged your application, you will receive a charges notice from us. Fees must be paid in order to finalise your request. For connection applications, other fees and charges will applied at appropriate milestones in the end-to-end connection process.

How to pay

Internet

Pay online using your MasterCard or Visa credit card. Payment by credit card will incur a 0.39% surcharge. Transaction limits may apply.

Pay online

BPAY® - Telephone and internet banking

Make this payment from your bank account via internet or phone banking from your cheque, savings, debit, credit card or transaction account using BPAY or call 1300 123 141. Contact your bank or financial institution to find out more, or visit BPAY.

Use the Biller Code and Reference Number found on the bottom of your charges notice.

Australia Post

Pay in person at any Post Office by cash, cheque or debit card. Billpay Code: *4026

Mail

Please allow sufficient time for mail delivery as payment must be received before we process your application.
Return the bottom slip on your Charges Notice with a cheque made payable to Queensland Urban Utilities to:

Queensland Urban Utilities
Locked Box 1496
Brisbane QLD 4001