Welcome to the Developer Services PortalMehdi F Development services engineer stands in front of a white fence

As the Developer Services Portal enhancement program continues, you will notice:

  • more automated processes,
  • improved transparency, and
  • greater self-service functionality. 

Christmas closure notice

Developer Services will be closed from Monday 25 December 2023 and will return to work on Tuesday 02 January 2024.

 

We wish you a festive and safe holiday.

Developer Services

 

ACCESS THE NEW DEVELOPER SERVICES PORTAL

Lodge an application, request a service or update your details.

GO

Getting started

If you are an entirely new user and want to lodge your first Water Approval application, just register* a new account and get started. 

 

To reactivate an existing account and access your applications, please contact us with the previous account name and email. If you have more than one account or email address, this process will need to be repeated for each account. In order to maintain your security, we will require confirmation from the account holder, company or company email on the nominated account. Please have this information ready. 

  • First name: Full contact name, e.g. Mary
  • Last name: Company name, e.g. Brown
  • Email: Unique email address, e.g. marybrown@company.com.au

Some business accounts are accessed by multiple users via a generic email, e.g. an email beginning with 'admin', 'info' or similar. To reactivate a shared account, please contact usIn order to maintain your account security, we will require confirmation from the account holder, company or company email on the nominated account. Please have this information ready.

  • First name: Full contact name of a Company representative, e.g. Mary Brown
  • Last name: Company name, e.g. ABC Consulting
  • Email: Shared company email, e.g. admin@abc.com.au

Get support 

For questions and support including any portal matters, please contact our Developer Services team by email at DevelopmentEnquiries@urbanutilities.com.au or call 07 3432 2200 (8.30am-4.30pm weekdays).

Save time and money

Learn how to prepare a properly made application

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Monthly performance

See our assessment statistics

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Contact us

07 3432 2200

Seek advice from our Developer Customer team (8:30am-4:30pm weekdays).