Council approvals, such as plan sealing or plumbing approvals, require the Urban Utilities’ Water Approval Decision Notice and council-issued Decision Notice to reflect the same development details (such as exact gross floor area or total number and type of dwellings). Failure to request an Urban Utilities Water Approval Amended Decision Notice in the circumstances outlined below may prevent you from gaining council approvals.
Changes to a council-issued Decision Notice: Where the demand associated with the development changes (increases or decreases) and the council Development Approval is updated following issue of the Water Approval Decision Notice by Urban Utilities, a Water Approval Amended Decision Notice will be required. For example, in the situation where the dwelling changes from a two to a three-bedroom unit or there is an increase in the total gross floor area, we will re-assess and document the development’s impact on the network, and the value of the associated infrastructure charges.
Changes to infrastructure: Where the overall layout or architectural design of a development is changed, the water and/or wastewater infrastructure required to service the development and associated approval conditions may need to be altered. As we reference a point and format for connection in the Water Approval Decision Notice, substantial changes to the water and/or wastewater designs (e.g. point of connection to the network) may require an amended decision notice. If you are unsure, contact the assessing officer by emailing DevelopmentEnquiries@urbanutilities.com.au in the first instance and reference the Developer Customer Price List details.
An administrative error is in the Decision Notice: The content of a Water Approval Decision Notice must accurately reflect the applicant’s details, site address, water and wastewater services requested, and development demand. If required, we will reissue a Water Approval Decision Notice with administrative amendments.
How do I request an amended Water Approval Decision Notice?
Only the original applicant (or their representative, as assigned in the Urban Utilities Developer Applications Portal) is permitted to request a Water Approval Amended Decision Notice.
Log in to the Developer Services Portal and access the application related to the Decision Notice. Click on the button Request an Amendment to Decision Notice. Follow the steps from there. For detailed guidance, refer to the Quick Reference Guide - Request an Amendment to a Decision Notice.
To seek an Extension of Currency, log in to the Developer Services Portal and access the relevant application. Click the button Request Extension of Currency. Follow the steps from there. For detailed guidance, refer to the Quick Reference Guide - Request an Extension of Currency.
If you have questions or require advice, please email DevelopmentEnquiries@urbanutilities.com.au or call us on
07 3432 2200 (8:30am - 4:30pm weekdays).
An amendment to a Water Approval Decision Notice incurs the standard base application fee (unless it is an administrative error made by Urban Utilities). This fee is charged as per the development’s requirements. The application will be re-assessed and a new Decision Notice with approval is also acknowledged in the Developer conditions issued. A new Infrastructure Charges Notice may also be required.
Further information can be found in SC2.7 Request to change a water approval condition of the Water Netserv Plan.