Increased fast track requests 

We are currently responding to a higher than usual number of requests for fast tracked assessments. We understand the pressures on the development industry and continue to ensure applications are assessed as quickly as possible in the order that they are received. 

Download our Timeframes and Terminology Factsheet to learn more about what you can expect. For our current monthly performance statistics, please visit our Applications Portal page. 

Our Commitment to You

Our service commitments (updated 1 July 2020) set out our obligations and commitments to deliver high quality services for our development industry customers for connection, disconnection or alteration of water and sewerage infrastructure to new or existing properties.

Design and infrastructure requirements

If you are developing or constructing within our service area you will need to follow the below requirements in addition to the SEQ Code:

Water booster pumping stations 

If you need more information about the requirements for water booster pumping stations, please download the following documents and technical specifications in the drop down menus below.

Sewage pumping stations 

If you need more information about the requirements for sewage pumping stations, please download the following documents and technical specifications in the drop down menus below.