Our Commitment to You

Our service commitments (updated 1 July 2020) set out our obligations and commitments to deliver high quality services for our development industry customers for connection, disconnection or alteration of water and sewerage infrastructure to new or existing properties.

Design and infrastructure requirements

If you are developing or constructing within our service area you will need to follow the below requirements in addition to the SEQ Code:

Sewer pumping stations 

If you need more information about the requirements for sewage pumping stations, please download the following documents and technical specifications in the drop down menus below.