Amendment of Water Netserv Plan

Urban Utilities is currently undertaking a major amendment of the Water Netserv Plan. Public consultation ended on 18 March 2021. To view the Draft Water Netserv Plan (Part A), please click here.

Please note: This amended draft plan will not come into effect until it is adopted by the Board. The current Board approved Water Netserv Plan can be accessed using the link below.

 

Developer Services employee

The Water Netserv Plan (Part A) is our key strategic infrastructure planning document that supports regional and local planning and guides the delivery of infrastructure to facilitate growth and development in the region.

It outlines and communicates how Urban Utilities will provide water and sewerage services to our existing customers, and a commitment to provide for future generations, informing the community on what we will do to provide for population growth, while maintaining safe, secure and reliable water and sewerage services. 

The plan provides customers, developers, shareholders, regulators and industry with a clear direction on our planning, infrastructure investment and services for the next 20 years.

Previous versions of the Water Netserv Plan are available on the Water Netserv Plan Superseded Documents page.

Maps for each of our shareholder council areas are also available for customer access, please see the section below for more details.

For any queries please email Netserv@urbanutilties.com.au

The Water Netserv Plan (Part A) includes maps for Drinking Water and Wastewater in the Urban Utilities Service Area.

Maps are available for each of our five shareholder councils being: Brisbane City Council, Ipswich City Council, Scenic Rim Regional Council, Lockyer Valley Regional Council and Somerset Regional Council.

If you have a query regarding the new Water Netserv Plan Drinking Water or Wastewater maps, please email Netserv@urbanutilities.com.au

 

The Water Netserv Overview and Guide summarises our commitment to maintaining existing services, planning for and improving future water services for our community. Broadly the purpose of this document is to inform and educate our customers and the community about:

  • what the Netserv Plan is and what it represents;
  • how we will be working with our Councils,
  • what do they look like now and what are the plans for the future; and
  • the standard of service that we provide to our retail customers.

Download the Water Netserv Plan – Overview and Guide.

For information on each of our shareholder Councils, including information regarding their Local Government Infrastructure Plan (LGIPs) or Infrastructure Charges, please visit their website.

Urban Utilities works with five shareholder Councils: