The scope and size of the works you are proposing, and any associated changes proposed to water and/or wastewater infrastructure, will determine the type of application you need to lodge.
If your works involve making small modifications to our infrastructure in order to accommodate a new driveway, retaining wall, landscaping or fence within your property, read all about a Works Request.
If your works involve building a new dwelling, subdividing one lot into two or three lots, merging up to three residential lots, building up to six dwellings on a single lot or building a self-contained dwelling on a lot (e.g. granny flat), read all about Standard Connections.
If your works are more complex in nature and don’t fit into either of these categories, read all about Non-Standard Connections.
1. Drinking Water Supply and/or Wastewater Works Request
A Drinking Water Supply and/or Wastewater Works Request can be used by property owners to make small modifications to their water connection, water meter, and/or wastewater infrastructure within or adjacent to their property boundary. Following approval, we will provide you with a quote and complete the works for you.
Types of works which may be approved:
- Relocation of an existing water meter from one position to another
- Raising the lid of a wastewater maintenance structure (or manhole) by a maximum of 500mm
- Connecting a water service to a council park
- Small extensions to existing wastewater infrastructure
- Installation of a new water meter
- Disconnection of an existing residential water meter
Learn more about or apply for a Drinking Water Supply and/or Wastewater Works Request (please note, this Request cannot be used and will not be approved by Urban Utilities where changes to infrastructure are required as part of a Development Approval (such as residential subdivision).
2. Water Approval for a Standard Connection, for developments including:
- Building a new detached dwelling (house) or a duplex on an existing lot.
- Subdividing one residential lot to create (up to) three lots (Reconfiguration of a Lot) resulting in:
- a detached dwelling (house) on each of the lots; or
- a duplex development on each lot; or
- any combination of the above.
- Merging up to three residential lots to create two lots or one lot, with a detached dwelling (house) or duplex development on each lot (Reconfiguration of a Lot).
- Altering a detached dwelling (house) or duplex lot line (boundary realignment/Reconfiguration of a Lot).
- Building up to six multi-unit dwellings (apartments or townhouses) up to three storeys within a single lot (please note, certain restrictions apply).
- Building an ancillary (self-contained) dwelling on a residential lot (e.g. granny flat). It is recommended that you refer to the relevant local planning scheme for advice relating to permitted ancillary dwellings.
Learn about or apply for a Standard Connection Water Approval (please note, in some instances Standard Connection Water Approval applications may be assessed as Non-Standard Water Approval applications based on design or site complexities).
3. Water Approval for a Non-Standard Connection, for developments including:
- Connecting a new or altered water supply or wastewater service to a property (other than those identified as Standard Connections above).
- Completing a multi-stage development, or development involving complex assets (pumping, storage and treatment facilities and reticulation network).
- Planning a development that will generate trade waste.
- Lowering a maintenance structure (manhole).
- Raising a maintenance structure (manhole), excluding G-type with finished height less than three metres.
Learn about or apply for a Non-Standard Connection Water Approval.