Things to consider:
This service provides information about Urban Utilities water and sewerage pipes on and around your land. The information available includes, but is not limited to:
If you are planning to carry out work on your land, we recommend undertaking an independent inspection at the site of your proposed works to avoid the risk of unnecessary delays and expense. Please contact your local council to obtain details of any private water and sewerage infrastructure.
Complete the Engineering search request form and send to email@example.com. Our Developer Customer Services team will contact you to arrange payment.
If you are seeking approval from council to re-align a property boundary and need an evidence of connection letter from us, please complete the Engineering search request form and email it to firstname.lastname@example.org. Please detail your Letter of Evidence request in the ‘Supporting information’ section of the form and submit it with your development plans. Our Developer Customer team will contact you to arrange payment of the fee.
Please see the Developer Customer Price List for further details.
From 1 July 2020, you can find out if your property is within our connection area using the maps listed on our Water Netserv Plan page.
Superseded connection area maps (previously listed on this page) are available here.
To find out if there is an existing water meter on your property call us on 13 26 57 (8am - 6pm weekdays). We can let you know if there is an existing service recorded in our billing system; however, we are unable to provide the location or depth of the water meter. Our system is updated as details become available on new properties created and services installed.
Copyright © 2018. Urban Utilities is the trading name of the Central SEQ Distributor-Retailer Authority.