Property owners are responsible for the maintenance of the private water and sewer pipes on their properties up to the connection point. In the event of a blockage or overflow at your property, you should contact a licensed plumber.
Urban Utilities maintains and operates the water and sewerage services from the network up to the property connection point. Our crews will attend to issues in our part of the network. Please call 13 23 64 (24/7) if you suspect there's been an overflow in your street.
Find out more about responsibilities.