Leaks from pipes, plumbing fixtures and fittings can occur in any property at any time, regardless of the property’s age, location or construction method. There are often no visible signs of leaks, meaning they can go undetected for long periods of time. For example, they can occur underground, within walls, or in areas that are difficult to access. Leaks not only waste water and increase your water bill, but they can also damage your home.
Did you know a leaking underground water pipe can waste thousands of litres a day and cost thousands of dollars, on top of the cost of repairs (which can also be significant)?
View our Concealed Leak Policy.
We understand leaks can cause distress for our customers so we have partnered with some external suppliers to make two products available that can help protect you against the impacts of leaks.
Concealed leak insurance*
For just $16 per year, Concealed Leak Insurance is available to residential water supply customers to obtain insurance coverage against the cost of excess water usage charges caused by a concealed leak.
Find out more