Report a leak or fault

If reporting a leak or water interruption, please visit water service interruptions to see if we are already aware of it.

Are you reporting a new fault or do you have an existing job logged with Urban Utilities?

Fault location

Street number ?

Street name

Suburb

Postcode (optional)

First name

Last name (optional)

Phone number

If you answer 'yes' to either of the below questions, we ask that you please do not approach our field crew while they are completing the repair.

Are you or anyone else in the household self-isolating or in quarantine?

Do you or anyone else in the household have flu-like symptoms?

We collect your personal information so we can answer your enquiry. You personal details will be handled according to our privacy policy