A project to replace asbestos cement water mains in Carina, Carina Heights and Camp Hill commenced in November 2015. 

The work will be completed in stages. Prior to work starting in the below streets, customers will be notified via a construction postcard with timeframes and working hours. 

Construction in each street will take two to six weeks to complete, weather and site conditions permitting. The project has reached stage 3, with construction along only one side of impacted streets - locations are shown on the map below.  

The majority of work will occur during the day from 6.30am to 6pm from Monday to Saturday, except on or near main roads, which may mean work has to be done at night to comply with approved traffic permits.  

Read about our Trial SMS alert service.

Carina Camp Hill AC WMRP map

                                               

Stage
Suburb
Streets
Timeframe
Temporary water shutdown
1
Camp Hill
East St, Pyrope St, Long St, Bundah St, Pitney St, Boundary Rd, Raven St, First St, Durimil St, Gotha St, Prout St, Herbert St, Fred St, Long St, Old Cleveland Rd, Burn St
Complete

  Carina Heights
Napier St
Complete
 
2
Camp Hill
Wyena St, Koolatah St, Booligan St
Complete
 
  Carina
Broadway St, Allambie St, Oval St, Risley St, Leeton St, Mayfield Rd, Flavelle St, Edmond St
Complete  
3
Carina Heights
Teefey St, Birdwood Rd, Anzac Rd, Gallipoli Rd, Moir St, Chataway St, Geary St
Complete

Trial SMS alert service

We are currently trialling a new free SMS alert service for customers who may be impacted by our Water Main Replacement program from late November 2015.

The trial is available for customers who own or rent property in Camp Hill, Carina and Carina Heights.

This alert service is optional and will not replace our notification postcards which will continue to be delivered to affected properties at least 48 hours prior to a planned water outage.

How can I subscribe?

If you have a property in Camp Hill, Carina or Carina Heights text “Register” to 0409 519 979.

What information will I receive?

Once you have registered, information relevant to the registered property will be sent to you via SMS. Alerts will include:

  • planned temporary water outages in your street (in addition to our notification postcards that will be delivered to affected properties at least 48 hours prior)
  • postponement, cancellation or extension of a planned temporary water outage due to wet weather or unforeseen site conditions
  • notification that water is back on after a planned temporary water outage in your street
  • construction updates e.g. essential night works.

Are there any costs for this service?

Only for the text message you send in to Subscribe and Unsubscribe to the service. Please refer to your telecommunications provider for these charges.

I have registered my details, but I’m not receiving alerts.

To receive alerts

  • The property must be located in Camp Hill, Carina or Carina Heights. If you register a property outside of these suburbs you will not receive alerts.
  • The mobile number must be valid.

Alerts will only be sent when there is construction work in your area. Please check the project update tab (above) to see when works will be happening in your area.

If you have registered but not received an alert when we are working near your property, please call 13 26 57 (7am to 7pm weekdays).

I registered for alerts and the water has suddenly gone off. Why didn’t I receive an alert?

You will only receive an alert when there is a planned water outage related to the Water Main Replacement Project in the Camp Hill, Carina and Carina Heights area. If there is a water burst and water is switched off, you will not receive notification about this. Please call our faults and emergencies team on 13 23 64 (24/7) to report that you have no water. Alternatively, you can check our website to see if the water outage has been reported.

How do I unsubscribe?

To stop receiving alerts, text the word ‘Stop’ to 0409 519 797

Terms and conditions

This SMS alert service is being trialled for planned water outages only relating to specific works, being water main replacements works in the Camp Hill and Carina suburbs. This SMS alert service will not provide the user details on any emergency water outages that may occur after registering.

  • Queensland Urban Utilities’ SMS Alert Service (the Service) is intended to provide subscribers with early warning of temporary water outages due to planned Queensland Urban Utilities’ works in your area via notification messages sent through the Whispir Service.
  • SMS Alerts for planned water outages may be distributed through the Whispir Service to subscribers by, or at the request of, Queensland Urban Utilities.
  • While Queensland Urban Utilities expects the Service to be useful, it is not possible to guarantee its accuracy or reliability.  For this reason, by subscribing to the Service, you acknowledge and accept that:
    • Queensland Urban Utilities will use reasonable endeavours only to provide SMS Alerts for planned water outages to subscribers at the earliest opportunity
    • You should not rely solely on the Service for notice of planned water outages. The Service is intended to be a complimentary service to Queensland Urban Utilities’ standard paper based and web-based notification services
    • You are responsible for ensuring that your registered contact details are up to date at all times.
  • Notes:
  • To unsubscribe from this service, text the word ‘Stop’ to 0409 519 979 or contact the Queensland Urban Utilities Contact Centre on 13 26 57 (7am-7pm weekdays) and provide your details.
  • View our Privacy Policy
  • Queensland Urban Utilities is committed to ensuring the long-term sustainability and efficiency of the region's water and sewerage infrastructure. For this reason, we have a pipe replacement program to substitute pipes as they near the end of their service life.  

    Most of the pipes that are due for replacement were laid before 1954 and are made from ‘bonded’ asbestos cement, which means the fibres are tightly bound within the cement.

    From Monday 23 November 2015 until late June 2016 (weather and site conditions permitting), we will undertake a proactive water main replacement program in Camp Hill, Carina and Carina Heights, to remove sections of asbestos cement pipes and replace them with asbestos-free pipe made from longer lasting material.

    The asbestos pipe removal will be performed by a licensed asbestos contractor, Comdain Infrastructure, in compliance with Work Health and Safety regulations. Stringent Safe Work Methods will be followed to ensure the safety of the public and our contractors. These precautions include:
    • Placing barriers around the work areas while the excavation is undertaken.
    • Wetting down the asbestos cement pipe before it is removed.
    • Wrapping and disposing of the removed asbestos cement material.
    • Ensuring contractors wear personal protective equipment and signage is in place to let everyone know what is going on.
    There are no health risks associated with drinking water that has been transported in asbestos cement pipes. The effects of asbestos in drinking water have been extensively studied and results have shown there is no elevated risk of asbestos-related disease. Asbestos fibres are only deemed hazardous when they become airborne and are inhaled.

    More information can be found by clicking on the FAQ tab of this webpage, in the Asbestos Health Risks Guidance Note or by contacting Queensland Health on 13 HEALTH (13 42 25 84).

    Why are the works required?

    Queensland Urban Utilities is committed to ensuring the long-term sustainability and efficiency of the region's water and sewerage infrastructure. For this reason, we have a pipe replacement program to substitute pipes as they near the end of their service life.  

    Some of the pipes that are due for replacement are made from asbestos cement. Queensland Urban Utilities is removing these pre-1954 asbestos cement pipes and replacing them with new asbestos-free pipes made from longer lasting material.

    Will there be any safety risk to residents during the removal of the asbestos cement pipes?

    No. The asbestos cement pipe will be coated soaked in water prior to removal. This prevents asbestos particles from becoming airborne. The work will be performed by licensed asbestos contractors in compliance with stringent Work Health and Safety regulations. Safe work methods will be followed to ensure the safety of contractors and the public.

    What specific safety precautions are taken?

    Queensland Urban Utilities follows stringent safety regulations to ensure the safe handling and removal of asbestos cement pipes. These precautions include:
    • Placing barriers around the work areas while the excavation is undertaken
    • Wetting down the asbestos cement pipe before it is removed
    • Wrapping and disposing the removed asbestos cement material
    • Ensuring contractors wear personal protective equipment and signage is in place to let everyone know what is going on.

    How will the work affect me?  

    There will be planned interruptions to water supply services during this work. Customers will be notified 48 hours in advance.

    If you live on the side of the street where works will occur, you may experience driveway impacts. We will seek to minimise impacts to all driveways where possible and will work with customers to maintain car access during construction. There may be a need to cut sections of some driveways to remove and replace the existing water pipe.

    After works are finished in the street, any affected driveways will be restored as close to their original condition as possible.

    Is it safe to drink water that’s been transported in asbestos cement pipes?

    Yes. There are no health risks associated with drinking water that has been transported in asbestos cement pipes.

    Extensive studies have been carried out on the effects of asbestos in drinking water and results have shown no elevated risk of asbestos-related disease. Asbestos fibres are only deemed hazardous if they become airborne and are inhaled. (Source: Asbestos Health Risks Guidance Note, Queensland Health)  

    If you have any further enquiries regarding the health related aspects of asbestos in drinking water contact 13 HEALTH (13 43 25 84) or visit the Queensland Health website.

    Is there asbestos in our drinking water?  

    Under the Australian Drinking Water Guidelines, we are not required to test for the presence of asbestos as it is NOT harmful to health if ingested in water. Asbestos fibres are only deemed hazardous when they become airborne and are inhaled.   

    Will trees be removed during these works?  

    The need for tree removal will vary on each individual project. When excavation work is required on a footpath, sometimes trees have to be removed. Our contractor will apply to the council for a tree removal permit. Qualified arborists will be contracted to do the removal. The trees marked with a blue ‘R’ will be removed in accordance with our Brisbane City Council permit and will be replaced by Brisbane City Council in approved areas after the works are complete.  

    How can I find out more about the project?

    If you would like further information on our water main replacement program call us on 13 26 57 (7am-7pm, weekdays).

    Trial SMS alert service

    We are currently trialing a new free SMS alert service for customers who may be impacted by our Water Main Replacement program from late November 2015.

    The trial is available for customers who own or rent property in Camp Hill, Carina and Carina Heights.

    This alert service is optional and will not replace our notification postcards which will continue to be delivered to affected properties at least 48 hours prior to a planned water outage.

    How can I subscribe?

    If you have property located in Camp Hill, Carina or Carina Heights text “Register” to 0409 519 979.

    What information will I receive?

    Once you have registered, information relevant to the registered property will be sent to you via SMS. Alerts will include:

    • planned temporary water outages in your street (in addition to our notification postcards that will be delivered to affected properties at least 48 hours prior)
    • postponement, cancellation or extension of a planned temporary water outage due to wet weather or unforeseen site conditions
    • notification that water is back on after a planned temporary water outage in your street
    • construction updates e.g. essential night works.

    Are there any costs for this service?

    Only for the text message you send in to Subscribe and Unsubscribe to the service. Please refer to your telecommunications provider for these charges.

    I have registered my details, but I’m not receiving alerts.

    To receive alerts

    • The property must be located in Camp Hill, Carina or Carina Heights. If you register a property outside of these suburbs you will not receive alerts.
    • The mobile number must be valid.

    Alerts will only be sent when there is construction work in your area. Please check the project update tab (above) to see when works will be happening in your area.

    If you have registered but not received an alert when we are working near your property, please call 13 26 57 (8am to 6pm weekdays).

    I registered for alerts and the water has suddenly gone off. Why didn’t I receive an alert?

    You will only receive an alert when there is a planned water outage related to the Water Main Replacement Project in the Camp Hill, Carina and Carina Heights area. If there is a water burst and water is switched off, you will not receive notification about this. Please call our faults and emergencies team on 13 23 64 (24/7) to report that you have no water. Alternatively, you can check our water service interruptions to see if the water outage has been reported.

    How do I unsubscribe?

    To stop receiving alerts, text the word ‘Stop’ to 0409 519 797

     

    Terms and conditions

    This SMS alert service is being trialled for planned water outages only relating to specific works, being water main replacements works in the Camp Hill and Carina suburbs. This SMS alert service will not provide the user details on any emergency water outages that may occur after registering.

    1. Urban Utilities’ SMS Alert Service (the Service) is intended to provide subscribers with early warning of temporary water outages due to planned Urban Utilities’ works in your area via notification messages sent through the Whispir Service.
    2. SMS Alerts for planned water outages may be distributed through the Whispir Service to subscribers by, or at the request of, Urban Utilities.
    3. While Urban Utilities expects the Service to be useful, it is not possible to guarantee its accuracy or reliability.  For this reason, by subscribing to the Service, you acknowledge and accept that:
      1. Queensland Urban Utilities will use reasonable endeavours only to provide SMS Alerts for planned water outages to subscribers at the earliest opportunity
      2. You should not rely solely on the Service for notice of planned water outages. The Service is intended to be a complimentary service to Urban Utilities’ standard paper based and web-based notification services
      3. You are responsible for ensuring that your registered contact details are up to date at all times

     

    Note:

    • To unsubscribe to this service, text the word ‘Stop’ to 0409 519 979 or contact the Urban Utilities Contact Centre on 13 26 57 (8am – 6pm weekdays) and provide your details.
    • View our Information Privacy Policy