Urban Utilities is committed to excellence in water and sewerage services that meet the evolving needs of our customers and enhance our communities.
What's happening?

Following on from our previous construction card update to the community, we advised works would be completed by late March 2023. Unfortunately, we encountered unexpected delays, due to site conditions however, work at the Shire Road Pump Station is now complete and work is progressing well with the upgrades at Holland Park Reservoir, with project completion by late October 2023, weather and site conditions permitting.

  • We will provide you with construction updates as the works progress.
  • We will notify residents and businesses in these areas before any work takes place.
  • Night work might be required between 6:00pm and 6:00am to comply with traffic permits and minimise impacts to the community.
  • We anticipate potential for water outages; we will mitigate any changes throughout the project by informing and update impacted stakeholders of possible water outages as required, to reduce the amount of water downtime experienced by the community.
  • Work will take up to four months to complete (subject to site and weather conditions)

Urban Utilities is committed to excellence in water and sewerage services that meet the evolving needs of our customers and enhance our communities.

As part of this commitment, we will be upgrading important infrastructure near your property. Upgrades to the network will ensure the reliability and sustainability of water services in your area for the next 50 years.

What to expect during construction?
  • The use of a powered generator, notice will be provided to the community with the location of the asset and associated impacts.
  • Construction-related noise and dust from equipment, machinery, and vehicle movements
  • Some footpath access and on-street parking might be temporarily unavailable.
  • Changed traffic conditions and possible lane closures around work sites with traffic management in place to manage traffic flow and maintain property access.
  • Some night work with safety lighting and noise from excavation work and machinery
  • Possible water interruptions. Customers will be notified at 3 working days prior to any planned temporary disruption to the water supply.
  • Possible driveway impacts to remove or replace the existing infrastructure. We will seek to minimise impacts to driveways where possible and will work with customers to maintain vehicle access during construction.
  • Queensland Fire and Emergency Services will be notified at least 48 hours before any temporary water shutdowns.
  • Dialysis patients - Queensland Health will be notified at least 48 hours before any temporary water shutdowns.
Work Hours

Construction is expected to take up to five months to complete, weather and site conditions permitting.

Most of the work will be done during the day, between 6:30am and 6:30pm, Monday to Friday. There may also be occasional work on Saturdays if required during the project.

Our Commitment

The project team will manage the construction impacts by:

  • placing barriers and suitable safety signage around the work areas during excavation
  • minimising noise and dust and managing both at the source, to the extent possible
  • using traffic management to ensure the safety of road users and pedestrians
  • temporarily restoring disturbed roads, driveways and footpaths to allow for continued use while work is in progress
  • restoring affected roads, driveways and footpaths as close to their original condition as possible, after the work is completed.

Please travel through the area with care and observe all signposting, speed limits and any directions given by traffic controllers.

Thank you for your patience and understanding while we complete this essential work.

Approximate location of works:

shire road holland park map

More information