Urban Utilities is committed to excellence in water and sewerage services that enhance the liveability of our communities.

As part of this commitment, we have a water main replacement program to replace sections of pipe as they near the end of their service life. The newly installed water mains ensure the reliability and sustainability of water services in your area.

For information about work in Brisbane's CBD, please click here.

What's happening?

  • Water main replacement work involves excavation of pits in the road, footpath and nature strip when laying new pipes
  • We will notify residents and businesses in these areas before any work takes place
  • Depending on the length of pipe being replaced, work may take between four to twelve weeks (subject to site and weather conditions)
  • Most work will be done during the day from Monday to Saturday between 6am and 6pm
  • Night work might be required between 7pm and 5am when the pipe is located on or near a main road to comply with traffic permits and minimise the impacts of temporary water outages on the community.

Upcoming water main replacements (March to July 2020)

Suburb Street
 Albion Gartrell Street
 Annerley Young Street
 Aspley Ellison Road
 Bald Hills Cullimore Street
 Boondall Sandgate Road

Flinders Parade
Queens Parade
Northcote Street
Nathan Street

 Cannon Hill Dorothea Street
 Dutton Park
Tillot Street
 Enogerra Edith Street
 Everton Park Pullen Road
 Gaythorne Bellevue Avenue
 Grange Howard Street
 Greenslopes Beatrice Street
 Hawthorne McDonald Street
 Highgate Hill Middle Street
 Holland Park West

Logan Road
Castle Hill Street


Essex Road
Vincent Street

 Kalinga Nelson Street
 Kedron Araluen Street
Yiada Street
Casey Street
 Lota Keyes Street
 Macgregor Granadilla Street
 Milton Black Street
 Mitchelton Blaker Road
Glenholm Street

Citrus Street
Mathildra Street
Nettleton Crescent
Glen Street

 Mt Gravatt
Tudor Street
 New Farm Brunswick Street
Moreton Street
Oxlade Street
 Norman Park

Ferguson Road
Patrick Street

 Northgate  Junior Terrace
 Nundah Ryans Road
 Pinkenba Eagle Farm Road
 Sandgate Wakefield Street
 Seven Hills
 Darcy Road
 Spring Hill Bartley Street

Balal Street
Barbarra Street
Barokee Street
Nevitt Street
Ryena Street

 Taringa Dopson Street
Norman Street
Ruskin Street
Whitmore Street
 Tarragindi Bramston
Salkeld Street
 Teneriffe Dath Street
Patterson Street
 Toowong Musgrave Street
 Wavell Heights Aland Street
Edinburgh Castle Road
 West End Bailey Street
 Wilston Clifton Street
 Windsor McDonald Street
 Woolloongabba Henry Street
Ipswich Road
 Wooloowin Bridge Street
Merehaye Street
Kent Road
 Wynnum Norland Street
Andrew Street
Besham Parade
Buderim Street
 Wynnum West Grainger Street
Kianawah Road
 Yeronga Orlando Road
 Zillmere Hodgson Street

A Queensland Urban Utilities staff member talking to residentsThe following communication activities will be carried out, as required:
  • A property door knock if driveway access will be affected.
  • A Project Letter is distributed to properties in the street where work will be happening, as well as to properties in surrounding streets which may be affected by traffic changes and temporary water outages.
  • A Construction Work in Your Area postcard is delivered to properties in the street where work is planned, along with information about the temporary water service which will maintain water supply at the meter during the project.
  • A Possible Water Interruption postcard is delivered at least 3 working days prior to any valve testing or network trials which might cause a drop in pressure or interruption to the water supply for a short time.
  • A Temporary Water Outage postcard is delivered at least 3 working days prior to any planned temporary water interruption.
  • Community engagement is carried out as required.
  • Queensland Health and QFES will receive notification of timeframes and maps of the work footprint before any interruption to the water supply.

We work closely with construction contractors to minimise the impact to residents and businesses in the area. Communication activities will take place before work starts.

Water main replacement work involves excavation of pits in the road, footpath and nature strip when laying new pipes.

During construction, nearby residents and businesses may be impacted by:
  • installation of a temporary bypass supply to maintain water services during construction
  • construction-related noise and dust during excavation of the road, footpath and nature strip, and during tie-in work to connect the new main to the existing network
  • some footpath access and on-street parking might be temporarily unavailable
  • changed traffic conditions and possible lane/road closures around work sites, with traffic management in place to manage traffic flow and maintain property access
  • possible night work with safety lighting and noise from excavation work and machinery
  • possible temporary water outages. Customers will be notified at least 3 working days prior to any planned temporary disruption to water supply
  • some driveway impacts to remove and replace the existing water pipe. We will seek to minimise impacts to driveways where possible and will work with customers to maintain vehicle access during construction.
  • Queensland Fire and Emergency Services will be notified at least 3 working days before any temporary water shutdowns
  • Dialysis patients - Queensland Health will be notified at least 3 working days before any temporary water shutdowns.       
The project team will manage the construction impacts by:
  • placing barriers and suitable signage around the work areas during excavation
  • minimising noise and dust and managing both at the source, to the extent possible
  • using traffic management to ensure the safety of road users and pedestrians
  • temporarily restoring disturbed roads, driveways and footpaths to allow for continued use while work is in progress
  • restoring affected roads, driveways and footpaths as close to their original condition as possible, after the work is completed.

Please travel through the area with care and observe all signposting, speed limits and any directions given by traffic controllers.