Queensland Urban Utilities is committed to excellence in water and sewerage services. As part of this commitment, we will soon start replacing sections of old water mains near your property which are made from asbestos cement. The new pipes are asbestos-free and longer lasting to ensure the reliability and sustainability of water services in your area.

About asbestos cement

The old pipes were laid before 1954 and contain ‘bonded’ asbestos, which means the fibres are tightly bound within the cement. There are no health risks associated with drinking water that has been transported in asbestos cement pipes.

The effects of asbestos in water have been extensively studied and results have shown there is no elevated risk of asbestos-related disease. Asbestos fibres are only deemed hazardous when they become airborne and are inhaled. The work will be performed by licensed asbestos contractors in compliance with Work Health and Safety regulations and Safe Work Methods will be followed to ensure the safety of the public and our contractors.

What’s happening?

We will start work on Tuesday 2 May 2017 along Pennell Street between George Street and Valleyview Drive, Kalbar. The project will take about five weeks to complete, weather and site conditions permitting.

The majority of the work will be done during the day, between 6am and 6pm, Monday to Saturday.

Some night work might be required when the pipe is located on or near main roads, to comply with approved traffic permits. Night work may also be required to minimise the impacts of water outages when we connect the new water main to the network.







The following communication activities will be carried out before work starts, as required:

  • A property door knock if driveway access is to be affected.
  • A Construction Work in Your Area notification postcard is delivered to each affected property.
  • A Temporary Water Shutdown notification postcard is delivered at least 48 hours prior to the new water main being connected to the existing system.
  • Community engagement is carried out as required.

We work closely with construction contractors to minimise the impact to residents and businesses in the area. Communication activities will take place before work starts.

Water main replacement work involves excavation of pits in the road, footpath and nature strip when laying new pipes. During construction, nearby residents and businesses may be impacted by:

  • A temporary bypass supply might be used to maintain water services during construction.
  • Construction-related noise and dust during excavation of the road, footpath and nature strip, and during tie-in work to connect the new main to the existing network.
  • Some footpath access and on-street parking might be temporarily unavailable.
  • Changed traffic conditions and possible lane closures around work sites with traffic management in place to manage traffic flow and maintain property access.
  • Some night work with safety lighting and noise from excavation work and machinery.
  • Temporary water outages. Customers will be notified at least three days prior to any planned temporary disruption to water supply.
  • Possible driveway impacts to remove and replace the existing water pipe. We will seek to minimise impacts to driveways where possible and will work with customers to maintain vehicle access during construction.
  • Queensland Fire and Emergency Services will be notified at least 3 days prior hours before any temporary water shutdowns.
The project team will manage the construction impacts by:

  • placing barriers and suitable signage around the work areas during excavation
  • wetting down the asbestos cement pipe before it is removed
  •  wrapping and disposing of the removed asbestos cement material in a special bin
  • ensuring contractors wear personal protective equipment
  • minimising noise and dust and managing both at the source, to the extent possible
  • using traffic management to ensure the safety of road users and pedestrians
  • temporarily restoring disturbed roads, driveways and footpaths to allow for continued use while work is in progress
  • restoring affected roads, driveways and footpaths as close to their original condition as possible, after the work is completed.
Please travel through the area with care and observe all signposting, speed limits and any directions given by traffic controllers.