25 November, 2019 19:00
UPDATED: 1pm, 28 November 2019
Urban Utilities and bulk water supplier Seqwater are urging Canungra residents and businesses to save as much water as they can due to low water supply.
Canungra is not connected to the SEQ Water Grid and relies on water from Canungra Creek which continued to drop and stopped flowing over the weekend.
Seqwater has taken its Canungra Water Treatment Plant offline because Canungra Creek stopped flowing and impacted raw water quality, so all drinking water is being tankered in to the town.
Urban Utilities spokesperson Michelle Cull has encouraged the community to conserve as much water as possible.
“We’re urging everyone to save water in any way they can including limiting outdoor water use,” she said.
“Together we can help manage the impact that the drought is having on the local water supply.”
As Seqwater’s water treatment plant is offline, Urban Utilities has had to close its tanker filling station in Canungra until further notice.
“While Seqwater’s tankering is maintaining water supply for the town, there is not enough to service the demand at the Canungra tanker filling station,” she said.
“We sincerely apologise for the impact this is having on people in the community who use this filling station.”
Customers are advised to fill up at alternative filling stations, with the closest one located at 109 Helen Street, Beaudesert.
There is also a filling station adjacent to 81 Yarrimbah Drive, Nerang for commercial operators that are licenced by the City of Gold Coast.
To provide some relief for customers impacted by the closure of the filling station at Canungra, Urban Utilities has set up a temporary filling point in town.
“We recognise residents were not able to prepare for the closure of the tanker filling station, so we have put this in place as a short-term supply option while residents put long-term supply options in place,” Ms Cull said.
“The temporary filling point is for people not connected to the water supply network and is for residential customers only, not commercial operators.”
The tanker is set up on Coburg Road and will be in operation from 8am until 6pm every day for the next couple of weeks.
Voluntary conservation measures remain in place, and water restrictions are being finalised and will be introduced as soon as possible.
Water saving tips can be found on our website at www.urbanutilities.com.au/watersustainability