29 November, 2019 11:30
Canungra water restrictions
Urban Utilities and bulk water supplier Seqwater are continuing to urge the Canungra community to conserve water, with water restrictions to be introduced from 9am tomorrow, Saturday November 30.

Canungra is not connected to the SEQ Water Grid and relies on water from Canungra Creek which dropped suddenly and stopped flowing last weekend.

Seqwater took its Canungra Water Treatment Plant offline on Monday because low water levels in the creek impacted raw water quality. In response, all drinking water is being tankered to maintain supply to the town.

Urban Utilities spokesperson Michelle Cull said water restrictions will apply to all residential and non-residential properties connected to the town supply.

“We’re urging everyone to save water in any way they can including limiting outdoor water use,” she said.

“We’re asking people to adhere to the water restrictions as a minimum and we appreciate the efforts of people in the community who are already doing more than this.”

As Seqwater’s water treatment plant is offline, Urban Utilities has had to close its tanker filling station in Canungra until further notice.

“While Seqwater’s tankering is maintaining water supply for the town, there is not enough to service the demand at the Canungra tanker filling station,” Ms Cull said.

“We sincerely apologise for being unable to provide advance notice of the closure due to the quickly evolving circumstances.”

Customers are advised to fill up at alternative filling stations, with the closest one located at 109 Helen Street, Beaudesert.

To provide some relief for customers impacted by the closure of the filling station at Canungra, Urban Utilities has set up a temporary filling point in town.

“We recognise residents were not able to prepare for the closure of the tanker filling station, so we have put this in place as a short-term supply option while residents put long-term supply options in place,” Ms Cull said.

“The temporary filling point is for people not connected to the water supply network and is for residential customers only, not commercial operators.”

The tanker is set up on Coburg Road (near the off-leash dog park) and will be in operation from 8am until 6pm every day for the next couple of weeks.

There is also a filling station adjacent to 81 Yarrimbah Drive, Nerang for commercial operators that are licenced by the City of Gold Coast.

Urban Utilities will contact residents and businesses in Canungra with information about the water restrictions. Information will also be provided on our website and via social media.

The complete list of restrictions is available at www.urbanutilities.com.au/Canungra

About Queensland Urban Utilities
Established on July 1, 2010, Queensland Urban Utilities is one of the largest water distributor-retailers in Australia, providing water and sewerage services to more than 1.4 million residents across Brisbane, Ipswich, Lockyer Valley, Scenic Rim and Somerset local authority areas. We are upgrading and improving the reliability of our infrastructure by investing $2.76 billion in a 10-year capital works program. Our service territory covers 14,384 square kilometres and we employ around 1,100 people.