From Friday 1 October 2021, residential customers will be charged on a per dwelling basis for Water Usage and Water and Sewerage Services.
Residential customers in our Brisbane, Ipswich and Somerset service regions are currently charged on a per account basis, while Residential customers in our Scenic Rim and Lockyer Valley service regions are charged on a per lot basis.
This change will create consistency across service regions.
A dwelling is defined as a self-contained premise under the exclusive use of the occupier that includes kitchen, bathroom and toilet facilities. More than one dwelling can exist on a lot, e.g. annexed units and granny flats.