Urban Utilities is freezing its water and sewerage prices for six months in recognition of the financial impact of COVID-19 on many residents and businesses.
This is separate to the State Bulk Water Charge which is set and controlled by the Queensland Government.
How is my bill calculated?
The charges on your bill can look complex and be difficult to understand. For an explanation about the standard items that make up your bill and how these are calculated to get your total amount, click here.
Water usage
|
| State bulk water price |
Per kilolitre |
This charge covers the cost of the treated water we buy from the State Government.
|
$3.122 |
|
Urban Utilities distributor-retailer price
|
Per kilolitre |
| This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
|
|
Tier 1 usage 1 July - 31 Dec 2020 (up to 74kL per quarter1)
Tier 1 usage 1 Jan - 30 Jun 2021 (up to 74kL per quarter1)
|
$0.793
$0.818
|
Tier 2 usage 1 July - 31 Dec 2020 (over 74kL per quarter1)
Tier 2 usage 1 Jan - 30 Jun 2021 (over 74kL per quarter1)
|
$1.569
$1.649
|
Water services
|
| Urban Utilities water service charge |
Per quarter |
| This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. |
Water service charge 1 July - 31 Dec 2020
Water service charge 1 Jan - 30 June 2021
|
$56.13
$58.14
|
Sewerage services
|
Queensland Urban Utilities sewerage service charge
|
Per quarter |
This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
|
Sewerage service charge 1 July - 31 Dec 2020
Sewerage service charge 1 Jan - 30 Jun 2021
|
$136.95
$139.95
|
Vacant land charges
|
The above water charges apply to residential vacant land.
|
1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.
| Water usage |
| State bulk water price |
Per kilolitre |
|
This charge covers the cost of the treated water we buy from the State Government.
|
$3.122
|
|
Urban Utilities distributor-retailer price
|
Per kilolitre |
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
|
Tier 1 usage 2020/2021 (up to 74kL per quarter1)
|
$0.933 |
Tier 2 usage 1 July - 31 Dec 2020 (over 74kL per quarter1)
Tier 2 usage 1 Jan - 30 June 2021 (over 74kL per quarter1)
|
$1.589
$1.649
|
| Water services |
| Urban Utilities water service charge |
Per quarter2 |
|
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
|
| Water service charge |
$80.61 |
| Sewerage services |
| Urban Utilities sewerage service charge |
Per quarter |
|
This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
|
| Sewerage service charge |
$152.04 |
Vacant land charges
|
The above water charges apply to residential vacant land.
|
1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.
2. Per connection.
Water usage
|
| State bulk water price |
Per kilolitre
|
|
This charge covers the cost of the treated water we buy from the State Government.
|
$3.122
|
|
Urban Utilities distributor-retailer price
|
Per kilolitre |
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
|
Tier 1 usage 1 July - 31 Dec 2020 (up to 822 litres per day)
Tier 1 usage 1 Jan - 30 Jun 2021 (up to 822 litres per day)
|
$0.642
$0.722
|
Tier 2 usage 1 July - 31 Dec 2020 (over 822 litres per day)
Tier 2 usage 1 Jan - 30 Jun 2021 (over 822 litres per day)
|
$1.589
$1.649
|
Water services
|
| Urban Utilities water service charge |
Per day
|
|
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
|
| Water service charge |
$0.883 |
| Water service charge (low pressure) |
$0.662 |
| Sewerage services |
| Urban Utilities sewerage service charge |
Per day
|
|
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
|
Sewerage service charge 1 July - 31 Dec 2020
Sewerage service charge 1 Jan - 30 June 2021
|
$1.345
$1.373
|
Sewerage additional pedestal 1 July - 31 Dec 2020
Sewerage additional pedestal 1 Jan - 30 June 2021
|
$1.010
$1.066
|
Vacant land charges (Former Gatton Shire)
|
Water service charge
|
Per day
|
For the1st 6th lots combined as one assessment
|
$0.644
|
For the 7th and each additional lot 1 July - 31 Dec 2020
For the 7th and each additional lot 1 Jan - 30 June 2021
|
$0.431
$0.514
|
Lots with an area less than 2,023m1
Lots with an area of 2,023m1 or more
|
$0.644
$0.883
|
Preston and Cabarlah Areas
Water charges for customers in the Preston and Cabarlah areas are determined by Toowoomba Regional Council. For water charges in the Preston and Cabarlah areas please contact Toowoomba Regional Council.
Water usage
|
| State bulk water price |
Per kilolitre
|
|
This charge covers the cost of the treated water we buy from the State Government.
|
$3.122
|
|
Urban Utilities distributor-retailer price
|
Per kilolitre |
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
|
| Tier 1 usage 2020/2021 (up to 74kL per quarter1) |
$0.933 |
Tier 2 usage 1 July - 31 Dec 2020 (over 74kL per quarter1)
Tier 2 usage 1 Jan - 30 June 2021 (over 74kL per quarter1)
|
$1.589
$1.649
|
Water services
|
| Urban Utilities water service charge |
Per quarter
|
|
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
|
| Water service charge |
$80.61 |
| Sewerage services |
| Urban Utilities sewerage service charge |
Per quarter
|
|
This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
|
Sewerage service charge 1 July - 31 Dec 2020
Sewerage service charge 1 Jan - 30 June 2021
|
$145.53
$148.02
|
Vacant land charges
|
|
Water service charges, consumption charges and the State Government bulk water charge for vacant land are applied as per the residential rates detailed above.
|
|
|
Per quarter
|
Sewerage service charge per lot 1 July - 31 Dec 2020
Sewerage service charge per lot 1 Jan - 30 June 2021
|
$95.31
$100.32
|
1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.
Water Usage
|
| State bulk water price |
Per kilolitre
|
|
This charge covers the cost of the treated water we buy from the State Government.
|
$3.122
|
|
Urban Utilities distributor-retailer price
|
Per kilolitre |
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
|
Tier 1 usage 1 July - 31 Dec 2020 (up to 822 litres per day)
Tier 1 usage 1 Jan - 30 June 2021 (up to 822 litres per day)
|
$0.642
$0.722
|
Tier 2 usage 1 July - 31 Dec 2020 (over 822 litres per day)
Tier 2 usage 1 Jan - 30 June 2021 (over 822 litres per day)
|
$1.346
$1.406
|
Water services
|
| Urban Utilities water service charge |
Per day
|
|
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. This charge also applies to residential vacant land.
|
| Water service charge |
$0.883 |
| Sewerage services |
| Urban Utilities sewerage service charge |
Per day
|
|
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
|
Sewerage service charge - Esk, Fernvale, Lowood and Toogoolawah
|
$1.523 |
Sewerage service charge 1 July - 31 Dec 2020 - Kilcoy
Sewerage service charge 1 Jan - 30 June 2021 - Kilcoy
|
$1.311
$1.367
|
Vacant land charges
|
|
| Sewerage access charge per lot |
Per day |
Sewerage access charge: 1 July - 31 Dec 2020 - Esk, Fernvale, Lowood and Toogoolawah
Sewerage access charge: 1 Jan - 30 June 2021 - Esk, Fernvale, Lowood and Toogoolawah
|
$0.996
$1.106
|
Sewerage access charge: 1 July - 31 Dec 2020 - Kilcoy
Sewerage access charge: 1 Jan - 30 June 2021 - Kilcoy
|
$1.2261
$1.336
|
1. Per assessment per lot