Not a residential customer? See our business water and sewerage charges
Urban Utilities is freezing its water and sewerage prices for six months in recognition of the financial impact of COVID-19 on many residents and businesses. This is separate to the State Bulk Water Charge which is set and controlled by the Queensland Government.
Water usage
State bulk water price  Per kilolitre
This charge covers the cost of the treated water we buy from the State Government.
  $3.122

Urban Utilities distributor-retailer price

  Per kilolitre
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.

Tier 1 usage 1 July - 31 Dec 2020 (up to 74kL per quarter1)
Tier 1 usage 1 Jan - 30 Jun 2021 (up to 74kL per quarter1)

 $0.793
$0.818
Tier 2 usage 1 July - 31 Dec 2020 (over 74kL per quarter1)
Tier 2 usage 1 Jan - 30 Jun 2021 (over 74kL per quarter1)
  $1.569
$1.649

Water services
Urban Utilities water service charge  Per quarter
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Water service charge 1 July - 31 Dec 2020
Water service charge 1 Jan - 30 June 2021
  $56.13
$58.14

Sewerage services
Queensland Urban Utilities sewerage service charge
  Per quarter
This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
Sewerage service charge 1 July - 31 Dec 2020
Sewerage service charge 1 Jan - 30 Jun 2021
 $136.95
$139.95
  
 
Vacant land charges
The above water charges apply to residential vacant land.


1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

Water usage
State bulk water price
Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

 Per kilolitre 
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Tier 1 usage 2020/2021 (up to 74kL per quarter1)
  $0.933
Tier 2 usage 1 July - 31 Dec 2020 (over 74kL per quarter1)
Tier 2 usage 1 Jan - 30 June 2021 (over 74kL per quarter1)
  $1.589
$1.649

Water services
Urban Utilities water service charge
Per quarter2

This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Water service charge $80.61

Sewerage services
Urban Utilities sewerage service charge
Per quarter

This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
Sewerage service charge $152.04

Vacant land charges
The above water charges apply to residential vacant land.

1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

2. Per connection.

 
Water usage
State bulk water price Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

 Per kilolitre 
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
Tier 1 usage 1 July - 31 Dec 2020  (up to 822 litres per day)
Tier 1 usage 1 Jan - 30 Jun 2021 (up to 822 litres per day)
  $0.642
$0.722
Tier 2 usage 1 July - 31 Dec 2020 (over 822 litres per day)
Tier 2 usage 1 Jan - 30 Jun 2021 (over 822 litres per day)
  $1.589
$1.649

Water services
Urban Utilities water service charge Per day
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Water service charge $0.883
Water service charge (low pressure) $0.662

Sewerage services
Urban Utilities sewerage service charge Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
Sewerage service charge 1 July - 31 Dec 2020
Sewerage service charge 1 Jan - 30 June 2021
 $1.345
$1.373
Sewerage additional pedestal 1 July - 31 Dec 2020
Sewerage additional pedestal 1 Jan - 30 June 2021
 $1.010
$1.066

Vacant land charges (Former Gatton Shire)
Water service charge
 Per day
For the1st 6th lots combined as one assessment
 $0.644
For the 7th and each additional lot 1 July - 31 Dec 2020
For the 7th and each additional lot 1 Jan - 30 June 2021
 $0.431
$0.514
Lots with an area less than 2,023m1
Lots with an area of 2,023m1 or more
 $0.644
$0.883

Preston and Cabarlah Areas

Water charges for customers in the Preston and Cabarlah areas are determined by Toowoomba Regional Council. For water charges in the Preston and Cabarlah areas please contact Toowoomba Regional Council.

Water usage
State bulk water price Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

 Per kilolitre 
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
Tier 1 usage 2020/2021 (up to 74kL per quarter1)  $0.933
Tier 2 usage 1 July - 31 Dec 2020 (over 74kL per quarter1)
Tier 2 usage 1 Jan - 30 June 2021 (over 74kL per quarter1)
  $1.589
$1.649

Water services
Urban Utilities water service charge Per quarter

This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Water service charge $80.61

Sewerage services
Urban Utilities sewerage service charge Per quarter

This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
Sewerage service charge 1 July - 31 Dec 2020
Sewerage service charge 1 Jan - 30 June 2021
$145.53
$148.02

Vacant land charges

Water service charges, consumption charges and the State Government bulk water charge for vacant land are applied as per the residential rates detailed above.

 

Per quarter
Sewerage service charge per lot 1 July - 31 Dec 2020
Sewerage service charge per lot 1 Jan - 30 June 2021

$95.31
$100.32

 

1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

Water Usage
State bulk water price Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

 Per kilolitre 
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
Tier 1 usage 1 July - 31 Dec 2020 (up to 822 litres per day)
Tier 1 usage 1 Jan - 30 June 2021 (up to 822 litres per day)
  $0.642
$0.722
Tier 2 usage 1 July - 31 Dec 2020 (over 822 litres per day)
Tier 2 usage 1 Jan - 30 June 2021 (over 822 litres per day)
  $1.346
$1.406

Water services
Urban Utilities water service charge Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. This charge also applies to residential vacant land.
Water service charge $0.883

Sewerage services
Urban Utilities sewerage service charge Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
Sewerage service charge - Esk, Fernvale, Lowood and Toogoolawah 
 $1.523
Sewerage service charge 1 July - 31 Dec 2020 - Kilcoy
Sewerage service charge 1 Jan - 30 June 2021 - Kilcoy
 $1.311
$1.367

Vacant land charges
  
Sewerage access charge per lot Per day
Sewerage access charge: 1 July - 31 Dec 2020 - Esk, Fernvale, Lowood and Toogoolawah
Sewerage access charge: 1 Jan - 30 June 2021 - Esk, Fernvale, Lowood and Toogoolawah

 $0.996
$1.106
Sewerage access charge: 1 July - 31 Dec 2020 - Kilcoy
Sewerage access charge: 1 Jan - 30 June 2021 - Kilcoy

$1.2261
$1.336

1. Per assessment per lot