Not a residential customer? See our business water and sewerage charges

Urban Utilities froze its water and sewerage prices for six months in recognition of the financial impact of COVID-19 on many residents and businesses. This is separate to the State Bulk Water Charge which is set and controlled by the Queensland Government. The prices below apply from 1 January - 30 June 2021. 

How is my bill calculated?

The charges on your bill can look complex and be difficult to understand. For an explanation about the standard items that make up your bill and how these are calculated to get your total amount, click here.

Water usage
State bulk water price  Per kilolitre
This charge covers the cost of the treated water we buy from the State Government.
 $3.122

Urban Utilities distributor-retailer price

 Per kilolitre
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.

Tier 1 usage 1 Jan - 30 Jun 2021 (up to 74kL per quarter1)


$0.818
Tier 2 usage 1 Jan - 30 Jun 2021 (over 74kL per quarter1)
$1.649

Water services
Urban Utilities water service charge  Per day
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Water service charge
 $0.637

Sewerage services
Urban Utilities sewerage service charge
 Per day
This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.
Sewerage service charge  
$1.534
  
 
Vacant land charges
The above water charges apply to residential vacant land.


1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

Water usage
State bulk water price
Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

Per kilolitre 
This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Tier 1 usage  (up to 74kL per quarter1)
 $0.933
Tier 2 usage (over 74kL per quarter1)

$1.649

Water services
Urban Utilities water service charge
Per day2

This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.

Water service charge $0.883

Sewerage services
Urban Utilities sewerage service charge
Per day

This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.

Sewerage service charge $1.666

Vacant land charges
The above water charges apply to residential vacant land.

1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

2. Per connection.

 
Water usage
State bulk water price Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

Per kilolitre 
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
Tier 1 usage (up to 822 litres per day)
$0.722
Tier 2 usage (over 822 litres per day)
$1.649

Water services
Urban Utilities water service charge Per day
Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.
Water service charge $0.883
Water service charge (low pressure) $0.662

Sewerage services
Urban Utilities sewerage service charge Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.

Sewerage service charge
$1.373
Sewerage additional pedestal 
$1.066

Vacant land charges (Former Gatton Shire)
Water service charge
Per day
For the1st 6th lots combined as one assessment
$0.644
For the 7th and each additional lot
$0.514
Lots with an area less than 2,023m1
Lots with an area of 2,023m1 or more
$0.644
$0.883

Preston and Cabarlah Areas

Water charges for customers in the Preston and Cabarlah areas are determined by Toowoomba Regional Council. For water charges in the Preston and Cabarlah areas please contact Toowoomba Regional Council.

Water usage
State bulk water price Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

Per kilolitre 
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
Tier 1 usage  (up to 74kL per quarter1)  $0.933
Tier 2 usage  (over 74kL per quarter1)
$1.649

Water services
Urban Utilities water service charge Per day

This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property.

Water service charge $0.883

Sewerage services
Urban Utilities sewerage service charge Per day

This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.

Sewerage service charge  
$1.622

Vacant land charges

Water service charges, consumption charges and the State Government bulk water charge for vacant land are applied as per the residential rates detailed above.

 

Per day

  Sewerage service charge per lot

$1.099

 

1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.

Water Usage
State bulk water price Per kilolitre

This charge covers the cost of the treated water we buy from the State Government.

$3.122

Urban Utilities distributor-retailer price

Per kilolitre 
This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading.
Tier 1 usage (up to 822 litres per day)
$0.722
Tier 2 usage (over 822 litres per day)
$1.406

Water services
Urban Utilities water service charge Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. This charge also applies to residential vacant land.

Water service charge $0.883

Sewerage services
Urban Utilities sewerage service charge Per day

Fixed annual charges, billed at a daily rate for the number of days in the meter reading period. This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property.

Sewerage service charge:Esk, Fernvale, Lowood and Toogoolawah 
$1.523
Sewerage service charge: Kilcoy
$1.367

Vacant land charges
 
Sewerage access charge per lot Per day
Sewerage access charge: Esk, Fernvale, Lowood and Toogoolawah

$1.106

Sewerage access charge: Kilcoy

$1.336

1. Per assessment per lot