You've arrived at this page as you'd like to request a refund, and you are either the property owner or an authorised representative.
Before filling out the form, please have the following ready:
- Proof of payment if the refund is over $999, and
- Bank account details if your payment was not made by Direct Debit or Credit/Debit Card. If it was paid by card, your refund will be returned to the account used to make the payment.