If you are a new owner, a previous owner or a solicitor, we need a bit more information from you to process the refund request. This is to ensure the refund is issued according to the property settlement agreement.
Before filling out the form, please have the following ready:
- Pages of the settlement document that outline the adjustments made for the water and sewerage account,
- Proof of payment if the refund amount is over $999
- Bank account details if your payment was not made by Direct Debit or Credit/Debit Card. If it was paid by card, your refund will be returned to the account used to make the payment.