I own a single residential property

If you own one property within our service area, you can register for MyAccount to access copies of your bills for the last two years.

Using MyAccount with a mobile


With MyAccount, you can view, pay and manage your account easily and securely online. You can update contact details, opt to receive your bills via email and access your bills at the click of a button; anytime, anywhere.
Login or register

I own multiple properties

If you own more than one residential property within our service area, you can request a copy of your most recent bill by using the form below.

* Mandatory fields

Your account details

Enter your 15 digit account number. This can be found in the top right corner of your bill. Example:

Please provide the name(s) of the registered property owner(s) or authorised representative(s) as they appear on your water and sewerage bill

Enter your property location as shown on your bill.

Property location on bill

Enter your street number and name.
Enter the suburb and postcode.
Is your postal address different from your property address above?*Required field
Your postal address
Maximum 10 numbers

We will use this phone number to contact you if we need further details about your account. We will keep your phone number on file to contact you in future.

How would you like us to send your bill?*Required field
Submit my request