Click on an area of the bill for an explanation. Show clickable areas
The name of the account holder (there may be more than one) and the address the bill is sent to.
The physical location of the property being billed.
The graphs show a comparison of your average daily usage across the current billing period, previous billing period and corresponding period last year, as well as local and regional averages. If you have recently purchased a new property this information may not be available on your first bills.
These are the various ways you can pay your bill.
This section is a summary of usage charges including the number of billing days for an easy comparison to previous bills.
The meter number is a unique serial number found on your water meter at the property location. Also recorded here are the date and reading taken by the meter reader.
These charges are calculated on a per kilolitre basis and will vary depending the number of kilolitres your property has used.
State bulk water charge
What can you do with 1 kilolitre?
Provides three separate examples of what can be done with 1 kilolitre of water.
What are Tier 1 and Tier 2 charges?
Provides an example of the amount of water you can use at tiered charges based on a 90 day period between meter readings. The number of days in the period may affect the number of kilolitres charged at the Tier 1 rate. You can see the number of days between readings at the top of page two of your bill.
This is a fixed quarterly charge. It helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water.
This is a fixed quarterly charge. It helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat and transport sewage.
The payment slip displays important information such as your customer reference number and payment identification.
This section is a summary of all usage and service charges on your account for the current billing period. Your total charges are now highlighted in green.
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