We are committed to delivering drinking water which meets the water quality health criteria described in the Australian Drinking Water Guidelines and complies with the regulations of the Public Health Act 2005. However, you may sometimes experience localised issues with the quality of your drinking water.

Select one of the common drinking water quality issues for some simple tests you can perform to help identify possible issues.


For more information on our drinking water quality and how it complies with Australian Drinking Water Guidelines and the requirements of the Water Supply (Safety and Reliability) Act 2008 (Qld), read our 2021/22 Annual Drinking Water Performance Report (PDF) and 2021/22 Drinking Water Quality Management Plan Annual Report (PDF).