Important customer notice

Canungra Tanker Filling Station

As Seqwater’s water treatment plant is currently offline, we have had to temporarily close our Canungra Tanker Filling Station until further notice from November 25.

The nearest Urban Utilities filling station is 109 Helen Street, Beaudesert. Operators licensed by the City of Gold Coast can also access the Gold Coast filling station network, with the nearest filling station adjacent to 81 Yarrimbah Drive, Nerang. 

To provide some relief for customers who are impacted by the closure of the tanker filling station, we’ve set up a temporary filling point on Coburg Road for Canungra residents who are not connected to the water supply network. This is for residential customers only, not commercial operators, and is a short-term supply option while residents time put longer term arrangements in place. Find out more.

We sincerely apologise for the temporary closure of this filling station.

Updates will be provided by SMS to commercial carriers and on this page.

Marburg Tanker Filling Station

Please be advised the tanker filling station at Marburg will operate at reduced service from Monday, November 18 for up to five weeks, while we complete essential maintenance on the local water network.

During the works, the station's 25mm outlet will operate at a reduced flow rate of 3 litres per second, so it may take longer than usual to fill containers. The 75mm outlet will be temporarily closed. Please view the full list of alternative sites at the link below.

We’re sorry for the inconvenience while we carry out these works.

If you are a residential customer who is not connected to our water supply network, you may need access to a source of drinking water when your on-property supply runs low.  To assist you to obtain water, we operate a network of tanker filling stations.

What is a tanker filling station?

A tanker filling station is a permanent outlet used to dispense drinking water into a tanker or other portable water vessel.  We have tanker filling stations located across our service area catering for residential use.

All tanker filling stations are fitted with a registered backflow prevention device. This means that tankers using the stations are not required to be fitted with a backflow prevention device.

Where are tanker filling stations located?

View the list of tanker filling station locations

How do I operate a filling station?

Residential customers can use either a credit or debit card to obtain water from a filling station.

All filling stations are fitted with both a 25mm male hose thread connection and a 75mm male camlock connection. Customers must supply their own filling hose at the filling stations. Full operating instructions are printed on the front of the stations.

View the tanker filling station instructions

How much does water cost from a tanker filling station?

$4.76 per 1,000 litres (2019-2020 charges).

$4.63 per 1,000 litres (2018-2019 charges)

Tanker Filling Station Customer Responsibilities

Responsibility for the quality of water supplied from a tanker filling station transfers to the customer at the filling station outlet.

The customer is also responsible for:

  • operating the filling station safely and in accordance with the operating instructions
  • ensuring compliance with all relevant approvals and legislation relating to the carrying, supply and use of potable water sourced from a tanker filling station

ITag filling stations -  Scenic Rim only

In 2015, we replaced our four ITag (water tag) filling stations in the Scenic Rim Regional Council area with new card operated stations, as part of our Tanker Filling Station Upgrade Project.

Customers who still have an ITag can obtain a refund of any credit held on the tag and the tag deposit held by us, by completing a Water Tag Refund Claim Form. The claim form and pre-paid envelope can be obtained from Scenic Rim Regional Council Customer Service Centres or by calling us on 13 26 57 (8am - 6pm weekdays). Once we have received your tag and application, we will issue all refunds within 20 working days.