In 2015, we replaced our four ITag (water tag) filling stations in the Scenic Rim Regional Council area with new card operated stations, as part of our Tanker Filling Station Upgrade Project.
Customers who still have an ITag can obtain a refund of any credit held on the tag and the tag deposit held by us, by completing a Water Tag Refund Claim Form. The claim form and pre-paid envelope can be obtained from Scenic Rim Regional Council Customer Service Centres or by calling us on 13 26 57 (8am - 6pm weekdays). Once we have received your tag and application, we will issue all refunds within 20 working days.