If we haven't been able to read your meter, it's usually because of one of the following reasons:
- a vehicle was over your meter
- landscaping or vegetation was covering the meter
- the meter was behind a locked gate
- construction or other works prevented access to the meter
- extreme weather events
How to read your water meter
Observe a fault with your meter (i.e. leaking or unable to read due to scratched face)? Log a job here.